SIM Card Help – Activation Assistance

If you want to activate a phone online but aren't sure which SIM Card you need to buy, we can help! The more info we have, the easier it will be to help you quickly determine which SIM Card you need!
  • * Providing a local address lets us help you find the absolute best wireless coverage in your area. Your address is not required and we never sell or share your address.
  • If you'd like, please provide a phone number where we can reach you if we need to reach you. (Not required but helpful).
  • Many of our customers prefer to chat via Facebook if they need assistance! Feel free to post the link to your personal Facebook page if you'd like us to message you for help!
  • Some devices have an IMEI number instead of a DEC or HEX. Don't worry if your phone doesn't show this but if it only has an IMEI, we can convert it for you!
  • This will be an (18) digit number that can be found on a sticker under your battery or in phone settings.
  • (Very Common for 3G CDMA Devices). This will be a (14) character value that can be found on a sticker under your battery or in phone settings.
  • What brand is the phone you're trying to activate?
  • Every phone has a model number. Sometimes, this can be found on the sticker under your (removable) battery and other devices require you to look in phone settings.
  • What type of device is this?
  • This field is for validation purposes and should be left unchanged.