A four digit PIN and the Account # are needed to port out from U.S. Cellular. The customer’s account number can be found on their bill statement or online under account info, after you sign in. If you do not remember your PIN you can call U.S. Cellular customer service.
Dial 611 from the Ultra Mobile phone & press: 5 to see your account number. Or call Ultra customer service to get your account number. The passcode is the last 4-digits of your Ultra Mobile phone number.
You will need your account number, billing address, and phone numbers (located on the first three pages of your billing statement). Also, the password and last four of your social security number is required to port out of United Wireless.
When porting from a Union Wireless contract, there is a prorated cost. You can view but not edit primary account information online but must call customer care to make changes. Will need account number off statement, the last four digits of primary’s social security and PIN. For Corporate accounts call: 1-866-686-3231
You need to call the customer service number, then request to release your phone number. Your account number is the serial number of the phone. For faster service, please dial 1-866-806-1840 and then dial this PIN: 623953