Sprint postpaid account # is NOT phone number. It is a 9-digit number which can be found at the top center of your bill and on your online account page. Your passcode is your “call-in” passcode when you call customer service. You can set up or change your PIN on your online account page. You can also call customer service to verify account details.
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Numbers are portable in and out of Telava. See Notes.
Call Customer Service and request transfer to the Porting department (no direct line given). Press 1 for English. Account number, PIN, and address must be confirmed with a customer service rep. (NOTE: It takes about 2 weeks for Porting with Lifeline accts.)
Porting in is possible, but it may take up to 10 business days. Porting out requires the customer to call Customer Service and ask for their Account Number and Password. There may be an issue porting in or out of Vonage due to “geographical limitations.” The rep we spoke to would not elaborate further.
Porting is not typical with IoT/M2M accounts, but you can call customer service to request a port if you need to keep a specific number.
Voyager Mobile went out of business in 2015. All numbers have been ported out already.
Porting out requires contacting new provider to initiate a port request. Truphone will need to verify the SSN but no PIN on their accounts.