Ting
To get your account number and PIN, log into your Ting account online. Click Account Settings, scroll to the bottom of the page and click Port Out Information to view your account number and PIN (passcode).
Carriers / MVNO Info
Total Wireless
Account # is the phone’s MEID. There is no passcode for Total Wireless. Use: 0000 if the operator you are porting to requires a passcode.
T-Mobile Postpaid
T-Mobile Postpaid uses a 9-digit account number (NOT phone #) on your bill. Password can be an actual word. Call to verify.
T-Mobile Prepaid
Your 11 digit phone number (1-***-***-****) is the account number for T-Mobile Prepaid. The passcode is your 4-digit PIN number (the same PIN used when calling customer service). If you don’t have a PIN you can set one up by calling 611 from your T-Mobile phone and saying “no” when it asks you if you want to refill and then choosing “Manage my account” followed by “change my account PIN”. If you forgot your PIN number or need other help call the porting department.
TDS Telecom
Customer gets a paper statement that will have billing address as their system has it written, along with the account number (which is the phone number). Account PIN is not listed on the billing statement, but will be a four digit number. If an existing customer needs to call for support, the 10-digit phone number and four digit PIN number is required by the automated system.
Shentel
Porting in requires a local area code from Shantel coverage. Porting out must be done by calling during regular business hours.
Silver Star Communications
Silver Star Communications has a single employee in charge of processing port-out requests. Silver Star Communications only requires your account number to port out. Silver Star Communications does offer account portals, but they have to be manually set up by a store representative.
Simple Mobile
You will need your Simple Mobile account number and PIN number in order to port to another carrier. If you don’t have this important Simple Mobile port out information, use this page to find your Simple Mobile PIN and account number.
Skype
The Skype account number is the Skype phone number being transferred. Call Skype to verify PIN/Password before porting number out.