Activation Assistance – Finding The Right SIM Card

If you want to activate a phone online but aren't sure which SIM Card you need to buy, we can help! The more info we have, the easier it will be to help you quickly determine which SIM Card you need!

Name
First Last
Address
Street Address Address Line 2 City State ZIP Code
* Providing a local address lets us help you find the absolute best wireless coverage in your area. Your address is not required and we never sell or share your address.
Contact Number
If you'd like, please provide a phone number where we can reach you if we need to reach you. (Not required but helpful).
Facebook URL

Many of our customers prefer to chat via Facebook if they need assistance! Feel free to post the link to your personal Facebook page if you'd like us to message you for help!
Alternate Number
Email
IMEI:
Some devices have an IMEI number instead of a DEC or HEX. Don't worry if your phone doesn't show this but if it only has an IMEI, we can convert it for you!
ESN (Dec):
This will be an (18) digit number that can be found on a sticker under your battery or in phone settings.
ESN (HEX):
(Very Common for 3G CDMA Devices). This will be a (14) character value that can be found on a sticker under your battery or in phone settings.
Manufacturer
What brand is the phone you're trying to activate?
Model Number:
Every phone has a model number. Sometimes, this can be found on the sticker under your (removable) battery and other devices require you to look in phone settings.
Original Carrier*
What type of device is this?
CAPTCHA
Comments
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