Update: On 7/31/2017 – Wireless Services US (WSUS) announced that they will no longer be able to keep their doors open. Numbers are being ported out now. – Wireless Services US is a dealer service, not a direct to consumer MVNO. There are dozens of resellers active with Wireless Services US and the porting information should be the same for all resellers.
Account information can be found at http://www.xfinitymobile.com/my-account. Verify address; Account number is under the “Service” section. Xfinity Mobile does NOT require an account PIN.
Customers can call customer service for account and porting information.
ZIP SIM does not offer live customer support. ZIP SIM does not offer the ability to port existing phone numbers into their service. We were unable to find information on how to port phone numbers out of ZIP SIM. This appears to be an MVNO that only offers temporary phone numbers to international travelers.
Your Comcast / Xfinity account number is found on the top-right corner of each bill you receive, and there is one account number for each billing address. Your account number is created when you sign up for any Comcast service and does not change. Each XFINITY Voice account has a single four-digit Voice Security PIN that protects access to voice features online and over the phone. If you are a new customer, you should have received your Voice Security PIN via an automated phone call or by mail. Before you can access certain details about your voice service, including billing details, voice information and voice features, you may be asked to provide your Voice Security PIN. Online, your account number is associated with XFINITY usernames for each person on your account. Each XFINITY username has a contact email address, a password and a secret question and answer (in case you lose your password). The primary XFINITY username is the main username for the account.
To port out, you will need your Account Number and PIN. enTouch Wireless does not offer online accounts, so you will have to call customer service for your information.
To port from West Central Wireless the customer must have the account number, this can be found on the customer’s bill or you can call West Central Wireless customer service.
Twigby does not have a Customer Service number listed. To port out, you will need the 4 digit Twigby account number, MDN, address and zip code. (customers can log in at https://www.twigby.com/signin/login) There is no individual PIN so Twigby uses 1234. If you need help getting your account information, you can use the chat box on their website.
A four digit PIN and the Account # are needed to port out from U.S. Cellular. The customer’s account number can be found on their bill statement or online under account info, after you sign in. If you do not remember your PIN you can call U.S. Cellular customer service.