Carriers / MVNO Info

Sprint Prepaid

Sprint postpaid account # is NOT phone number. It is a 9-digit number which can be found at the top center of your bill and on your online account page. Your passcode is your “call-in” passcode when you call customer service. You can set up or change your PIN on your online account page. You can also call customer service to verify account details.

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Blue Jay Wireless

This is a brief overview of Blue Jay Wireless and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Blue Jay Wireless account number and password. Blue Jay Wireless Contact Info Customer Service: 1-855-425-8529 Hours: Not posted / Not

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Truphone

Porting out requires contacting new provider to initiate a port request. Truphone will need to verify the SSN but no PIN on their accounts.

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Vonage

Porting in is possible, but it may take up to 10 business days. Porting out requires the customer to call Customer Service and ask for their Account Number and Password. There may be an issue porting in or out of Vonage due to “geographical limitations.” The rep we spoke to would not elaborate further.

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