You need to contact Virgin Mobile customer service to get your account number. It will be a 9-digit number. The passcode is usually the customer’s birthday in 6-digit format (2-digit month/2-digit day/2-digit year. Example: 011065 for January 10th 1965) UNLESS you changed it to something else. (Verify before port request).
Call Boost to get your account number. Your Boost Mobile account number is NOT listed on your online account. Call Boost to get your 9-digit account number. To reach a live person, wait for the opening message to go to English. When prompted, enter your Boost phone number. Press option “4” when the system says “Technical Issues, press 4.” Next, listen to all of the 7 or so menu options. At the end of the all these menu options, wait 10 seconds, and you will be prompted to chat with a Boost Customer Care Representative by pressing “0” (zero).” When prompted, enter your 4-digit Boost PIN number. Then, wait to be transferred to a Boost Representative. Ask the account representative to give your the account number “for your personal record”. Your passcode is your 4-digit PIN with Boost, the same PIN that you login with.
Net10 account # is NOT the Phone Number. It is the MEID or IMEI serial number of the phone (this can be found on the back of the phone itself – under the battery, so remove the battery!) Or, if your are using a BYOP SIM Card, it will be the last 15-digits of your Net10 SIM Card ICCID number. This makes porting away from Net10 difficult for customers who have lost their phone or had it stolen before trying to port out. NET10 doesn’t use passcodes, use 0000 if the operator you are porting to requires a passcode.
Numbers are portable in and out of Telava. See Notes.
Porting out requires contacting new provider to initiate a port request. Truphone will need to verify the SSN but no PIN on their accounts.
Call Customer Service and request transfer to the Porting department (no direct line given). Press 1 for English. Account number, PIN, and address must be confirmed with a customer service rep. (NOTE: It takes about 2 weeks for Porting with Lifeline accts.)
Porting in is possible, but it may take up to 10 business days. Porting out requires the customer to call Customer Service and ask for their Account Number and Password. There may be an issue porting in or out of Vonage due to “geographical limitations.” The rep we spoke to would not elaborate further.
Voyager Mobile went out of business in 2015. All numbers have been ported out already.
Porting is not typical with IoT/M2M accounts, but you can call customer service to request a port if you need to keep a specific number.