Carriers / MVNO Info

STRATA Networks

Port-ins can only be done for a number with a local area code. According to a STRATA Networks rep on 08/02/17, a Port out to another carrier requires confirmation from the other carrier whether the number is “Port-able” or not before initiating the process. Account details can be verified by calling STRATA Wireless customer service.

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ROK Mobile

To port out of ROK Mobile, you will need to call customer service to obtain your account number & password. We also recommend verifying the address you have on file and use that EXACT address when porting into the new carrier.

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Selectel Wireless

Selectel Wireless account # is an 8-digit number, labeled “Account”. This will be displayed on your online account page after you log in. The passcode is your 4-digit PIN if you set one up. Call to verify.

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Shentel

Porting in requires a local area code from Shantel coverage. Porting out must be done by calling during regular business hours.

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Silver Star Communications

Silver Star Communications has a single employee in charge of processing port-out requests. Silver Star Communications only requires your account number to port out. Silver Star Communications does offer account portals, but they have to be manually set up by a store representative.

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Skype

The Skype account number is the Skype phone number being transferred. Call Skype to verify PIN/Password before porting number out.

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