This is a brief overview of ROK Mobile and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your ROK Mobile account number and password.
ROK Mobile Contact Info
Customer Service: 1-877-644-1182 | 1-909-597-7300
Hours: Monday – Friday: 8:00AM – 5:00PM | Saturday: CLOSED| Sunday: CLOSED (PST)
- Sales: N/A
- Dealer Support: N/A
- Fraud: N/A
- Insurance: N/A
- Porting Department: N/A
- Tech Support: N/A
Carrier(s) used by ROK Mobile
- (CDMA): NO
- (GSM-A): AT&T
- (GSM-T): NO
- (PCS): NO
- (Other): NO
ROK Mobile Porting Instructions
To port out of ROK Mobile, you will need to call their customer service to obtain your account number and password. We also recommend verifying the address you have on file and use that EXACT address when porting into the new carrier. If you do not confirm your address, the port will likely fail.
Notes: ROK Mobile previously listed their business hours as 7:00 AM to 10:00 PM (EST), Monday through Saturday. They also originally had coverage through Verizon and Sprint towers, but as of May 08, 2018 their website lists AT&T as their only carrier coverage.
Please contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.