Carriers / MVNO Info

The account number is on the left side of your Chit Chat Mobile Dashboard. The passcode is (by default) the last 4-digits of your phone number.

The tech at Choice Wireless said, “The Choice Wireless account number should be on your last invoice. We do not have passwords on accounts.” – Upon further questioning, the Choice Wireless rep said, “Your account number will be given to you when you sign up for an account, or you can call the customer service line to get the account number as well. If the PIN/passcode is wrong, we will refuse a port but we will contact to your current carrier to let them know which information we need updated. It usually is done within 5 minutes of putting in your port reqeust.”

When we contacted Appalachian Wireless, they would NOT provide information about how a customer could get their Appalachian Wireless account number or password but it is a requirement by the FCC (Federal Communications Commission) that a company cannot refuse to port your number because you have not paid for porting. If you call Appalachian Wireless customer service as a customer, they are required to give you the account number and password in order to port your number away.

You will need to call customer service and ask them to release your number for porting. They can tell you your account # & account PIN. They will ask you to provide the 3 most recent outgoing calls to verify that it’s your number.

To port a phone number away from Clear Talk, you will need the account number and PIN that Clear Talk originally set up when activating your account. Clear Talk customer service seems like the best way to get this information although it looks like the company is going through major changes.

CVC Customer Relations said, “To port a number away from Colorado Valley Communications, you will need to call in and speak to someone in our regulatory department. Any questions need to be directed to our regulatory department..

To port a phone number away from Consolidated Telephone Co you will need to contact customer service to get your account number and password. Consolidated Telephone Co will validate the port request by verifying that not only the account number and password match but the name and address must match the port request as well.

Your Consumer Cellular account number can be found online or by calling Consumer Cellular. It will be a 9 digit number. There is no passcode for Consumer Cellular so you will need to use: 0000 if the carrier you are porting to requires a passcode. The name, address and last-4 numbers of the SSN must match Consumer Cellular’s records. Call Consumer Cellular porting department if you run in to problems.

To port a number from this company the account number and PIN number are required. You can call campusSIMs customer service to get the account number and password before requesting a phone number port.