Carriers / MVNO Info

EarthLink Business

Earthlink Business customer service rep was unwilling to provide porting instructions or comment on any service that the company does (or does not) offer.

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KMTel

KMTel has a porting agreement with CDMA carriers. You need to verify your account number and address information before submitting port request to your mobile carrier.

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Tempo Wireless

We’re told that customers must speak with Tempo Wireless customer service to obtain your Tempo Wireless account info but this has proven to be extremely difficult. See notes.

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ZIP SIM

ZIP SIM does not offer live customer support. ZIP SIM does not offer the ability to port existing phone numbers into their service. We were unable to find information on how to port phone numbers out of ZIP SIM. This appears to be an MVNO that only offers temporary phone numbers to international travelers.

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Comcast

Your Comcast / Xfinity account number is found on the top-right corner of each bill you receive, and there is one account number for each billing address. Your account number is created when you sign up for any Comcast service and does not change. Each XFINITY Voice account has a single four-digit Voice Security PIN that protects access to voice features online and over the phone. If you are a new customer, you should have received your Voice Security PIN via an automated phone call or by mail. Before you can access certain details about your voice service, including billing details, voice information and voice features, you may be asked to provide your Voice Security PIN. Online, your account number is associated with XFINITY usernames for each person on your account. Each XFINITY username has a contact email address, a password and a secret question and answer (in case you lose your password). The primary XFINITY username is the main username for the account.

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enTouch Wireless

To port out, you will need your Account Number and PIN. enTouch Wireless does not offer online accounts, so you will have to call customer service for your information.

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Wireless Services US

Update: On 7/31/2017 – Wireless Services US (WSUS) announced that they will no longer be able to keep their doors open. Numbers are being ported out now. – Wireless Services US is a dealer service, not a direct to consumer MVNO. There are dozens of resellers active with Wireless Services US and the porting information should be the same for all resellers.

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