WUE is no longer in service. Here is where WUE numbers went and who holds the account number and transfer PIN now.
Account Number
WUE no longer offers cellular service of any kind, so there is no account number to retrieve.
Transfer PIN
There is no transfer PIN to request. WUE no longer runs a cellular service.
WUE Contact Info
WUE no longer offers cellular service. There is no customer service line to call.
WUE Porting Instructions
WUE discontinued offering cellular service to customers. There are no porting instructions to give, because there is no WUE account to port from. WUE has not published the date it stopped. WUE has limited their business to providing internet service to customers in Pioche, Nevada.
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Check coverage before you port
We have not confirmed which national network WUE uses, and we do not guess. Ask them before you port, then check that network’s map: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The WUE transfer PIN lookup puts these steps on one screen and texts them to the customer.

Where WUE customers usually go next
We have not independently confirmed which network WUE uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
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Questions about WUE
Is WUE still in service?
No. WUE no longer operates as a carrier — the service was shut down.
Can I still get an account number and transfer PIN from WUE?
No. There is no WUE support line to call. If the number still works, it belongs to whichever carrier took the account over, and you request the transfer details from them.
What happened to WUE phone numbers?
A number that was still active when the account transferred stayed with the new carrier. A number on a cancelled account was released back into the pool and cannot be recovered.
Can I get a WUE number reassigned to me?
No. Once a number is released it goes back into the general pool and is reassigned at random. There is no way to request a specific retired number.
Is the WUE name still worth searching for?
Only to confirm the brand is gone. Current account numbers, PINs and port-out steps live with the carrier that now holds the line.
Can I still use a WUE SIM card?
No. The SIM authenticates against a network that no longer provisions WUE accounts, so it will not activate on any line.
Cite this page
Port-out details last confirmed with WUE on 1 October 2026.
Best Cellular. “WUE Shut Down: Accurate 2026 Answers,” BestCellular.com. https://bestcellular.com/wue/
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Check WUE before you switch
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Account numbers, transfer PINs and port-out steps for other carriers in the database.
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