Category: Carriers / MVNO Info

FTC Wireless

FTC Wireless customer service rep told our agent that port requests can not be handled over the phone and must be taken care of in a retail FTC Wireless retail store. When we asked how to get the account number and password in order to port a phone number away from FTC Wireless, the customer service rep said that the ONLY WAY to get account number and password was for the actual customer to go to a physical retail location and provide their valid photo ID, or the account number and password will not be provided.

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MetroPCS

MetroPCS account number are a 9-digit number (not the phone number). The MetroPCS account number can be found on your online profile. The passcode is your call-in passcode that you choose when activating your original MetroPCS account.

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Credo Mobile

To get your Credo Mobile account number, text: ACCOUNT to: 27336. Credo Mobile does not use a passcode so you will need to use: 1234 if the service you are porting to requires a passcode. (Most do).

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