Here is how to get your Ting account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Sign in to your Ting account, open Account Settings and choose Port out or cancel Mobile service, then Porting out?. Your Ting account number and porting details for every line appear there. Your new carrier also needs the account holder’s name and billing address.
Transfer PIN
Your porting PIN is shown in the same place: Account Settings, then Port out or cancel Mobile service. Each number has its own PIN. Expiry is not published. Ports usually take 2 to 24 hours, so start at least 48 hours before your cycle ends.
Ting Contact Info
Customer Service: 1-855-846-4389
What network does Ting use?
Ting runs on the T-Mobile network.
Ting Porting Instructions
To get your account number and PIN, log into your Ting account online. Click Account Settings, scroll to the bottom of the page and click Port Out Information to view your account number and PIN (passcode).
If you’re looking for Ting alternatives or if you want to see Ting reviews, be sure to check out this page where we review Ting plans in depth.
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Check coverage before you port
Ting runs on the T-Mobile network, so the coverage you get at your address is T-Mobile coverage. Check it on T-Mobile’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Ting transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Ting customers usually go next
Ting runs on T-Mobile’s network, so the phone in your hand is already T-Mobile-compatible. These carriers will take it with no compatibility question.
Mint MobileT-Mobile network, prepaid
Metro by T-MobileT-Mobile network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about Ting
Can I keep my phone number when I leave Ting?
Yes. Federal number portability rules let you take a working number to a new carrier. Ting cannot refuse the transfer or charge you to release the number.
Should I cancel Ting before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Ting line active until the new carrier confirms the port completed.
How long does a port out from Ting take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Ting account number and transfer PIN.
Does Ting run on its own towers?
No. Ting is a reseller riding on the T-Mobile network.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. We read each fact above on Ting’s own pages. Checked October 13, 2026.
- Ting: Porting your number out of Ting
- Ting Mobile: Home
- Tucows: Ting Mobile Announces New Network Service Provider Agreement
- Wikipedia: List of mobile virtual network operators in the United States
Carriers change port-out steps without notice. Confirm with Ting before you start a transfer, and tell us if anything here has changed.
Port-out details last confirmed with Ting on 2 October 2026.
Best Cellular. “Ting Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/ting/
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Other carriers on the T-Mobile network
These brands use the same towers as Ting. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup