This is a brief overview of Straight Talk contact info and how to get the information you will need if you wish to port your phone number out to a different company. For your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password.
Straight Talk Contact Info
Customer Service: 1-877-430-2355 | 1-888-442-5096
Hours: Monday – Sunday: 8:00AM – 11:45PM (EST)
- Sales: N/A
- Dealer Support: N/A
- Fraud: N/A
- Insurance: N/A
- Porting Department: N/A
- Tech Support: N/A
Carrier(s) used by Straight Talk
- (CDMA): Verizon
- (GSM-A): AT&T
- (GSM-T): T-Mobile
- (PCS): Sprint
- (Other): NO
Straight Talk Porting Instructions
- Porting from Straight Talk? First, you will need to call Straight Talk and ask them to release your number for porting.
- Next you will need your Straight Talk account number for your new provider. This is NOT your Phone Number. Rather, it is the MEID or IMEI serial number of your phone (which can be found on the back of the phone itself – under the battery, remove carefully!). If you are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number. You can also view the account number in the My Account section of the Straight Talk website by clicking Add (or Edit) Nickname.
- Finally, when porting from Straight Talk include your passcode in your port request with the new carrier. This will be found on your online Straight Talk “My Account” page by clicking “Update Personal Profile.” Under that, it is listed as “Current Security PIN.” Important to note: if that field is blank, be sure to set up a passcode PIN before porting. Otherwise, your port may fail.
Notes: Straight Talk is a prepaid cellular service owned by TracFone Wireless.
In addition, you can contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.