This is a brief overview of Straight Talk and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Straight Talk account number and password.
Straight Talk Contact Info
Customer Service: 1-877-430-2355 | 1-888-442-5096
Hours: Monday – Sunday: 8:00AM – 11:45PM (EST)
- Sales: N/A
- Dealer Support: N/A
- Fraud: N/A
- Insurance: N/A
- Porting Department: N/A
- Tech Support: N/A
Carrier(s) used by Straight Talk
- (CDMA): Verizon
- (GSM-A): AT&T
- (GSM-T): T-Mobile
- (PCS): Sprint
- (Other): NO
Straight Talk Porting Instructions
Call Straight Talk and ask them to release your number for porting. Straight Talk account number is NOT the Phone Number. It is the MEID or IMEI serial number of the phone (which can be found on the back of the phone itself – under the battery, so remove the battery!) Or if you are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number. You can also view the account number in the My Account section of the Straight Talk website by clicking Add (or Edit) Nickname. – Your Straight Talk passcode can be found on your online Straight Talk My Account page by clicking Update Personal Profile where it’s listed as Current Security PIN. If That field is blank, be sure to set up a passcode PIN before porting. (VERY IMPORTANT).
Notes: Straight Talk is a prepaid cellular service owned by TracFone Wireless.
Please contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.