Here is how to get your Verizon Postpaid account number and transfer PIN, and what to do with them when you move your number to another carrier.
Verizon Transfer PIN: the short answer
Your Verizon Transfer PIN is the Number Transfer PIN. Turn off Number Lock, then generate the PIN in the My Verizon app or website, dial #PORT from your Verizon smartphone, or call 800-922-0204. Only the Account Owner or an Account Manager can create it. It expires after 7 days. Give the new carrier the PIN and your Verizon account number.
Step 1: turn off Number Lock
Verizon will not move a number while Number Lock is on. Turn it off first.
In My Verizon
- Sign in to My Verizon.
- Open the Security page and go to the Number Lock section.
- Select Off for each number you want to move.
- Enter the security authorization code Verizon sends you.
- Select Save Changes.
By phone
Dial *611 from your Verizon phone.
Step 2: get your Verizon Number Transfer PIN
Who can do it: the Account Owner or an Account Manager on a standard monthly account, signed in to My Verizon.
Method 1: My Verizon app
- Sign in to the My Verizon app.
- Open the Create Your Number Transfer PIN page. It sits under Security.
- Tap Generate PIN.
- Write the PIN down. You will hand it to the new carrier.
Method 2: My Verizon website
- Sign in at verizon.com.
- Go to the Create Your Number Transfer PIN page under Security.
- Select Generate PIN.
No access to the phone that has the number? Use another smartphone, tablet or computer and follow the website steps. Verizon notes the app and website option may not always be available. If it is down, use #PORT or call.
Method 3: dial #PORT
- From the smartphone that has the number, dial #PORT (#7678).
- Open the link Verizon texts you.
- Generate the PIN in the My Verizon app.
Method 4: call Verizon
Can’t use the app or website? Call Verizon Customer Service at 800-922-0204. Hours: 8 AM to 7 PM, Monday to Saturday. 8 AM to 5 PM, Sunday.
Method 5: Verizon store
Visit any official Verizon store.
Where to find your Verizon account number
The new carrier needs the Number Transfer PIN and your Verizon account number together. One without the other fails.
- Sign in to My Verizon.
- Open Account > Account Settings.
- Find the account number at the top, below My Profile.
Menu labels change. Verizon’s port-out FAQ also links straight to your account number inside My Verizon.
Copy it exactly as shown. It is not your phone number.
How long the Verizon Transfer PIN lasts
- Personal accounts: 7 days from generation.
- One PIN, whole account: tell the new carrier which lines to move.
- Expired? Generate a new PIN with any method above and give the new carrier the new one.
Generate the PIN when you are ready to switch. Not a week early.
Verizon Business accounts
- Each line gets its own PIN, unique to that number.
- Valid 7 days. Up to 5 PINs per line per day.
- Only the Primary Contact or an Administrator can generate it.
- Verizon texts the PIN to the device being moved and emails the requesting user.
- Moving 10 or more lines? Call 1-800-922-0204.
Verizon Prepaid
Verizon’s port-out FAQ covers monthly (postpaid) and business accounts only. It gives no Verizon Prepaid steps. Prepaid customers should confirm the process with Verizon Prepaid before switching.
Do not cancel Verizon first
- Keep the Verizon line active until the number has moved. Disconnect first and you must reactivate it before the new carrier can move it.
- Your account stays open until your last line moves and the final bill is issued.
- Moving your last phone line? Also cancel connected lines, such as a smartwatch, tablet or hotspot, to stop charges.
Protect your PIN
Verizon never asks you for your Number Transfer PIN or account number. Share them only with your new carrier.
Check coverage before you port
Verizon Postpaid runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Verizon Postpaid transfer PIN lookup puts these steps on one screen and texts them to the customer.
Same Verizon towers, lower bill
If you are leaving Verizon postpaid, you can keep Verizon coverage
Verizon owns several prepaid brands that run on the identical network. Coverage does not change — the price and the deprioritisation rules do.
VisibleVerizon-owned, app-only, single flat priceSee how to switch →
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Verizon contact numbers
- Customer service and PIN: 800-922-0204
- From your Verizon phone: dial #PORT for the transfer PIN, or 611 for support
- PIN validity: 7 days from generation
Verizon Transfer PIN FAQ
What is the Verizon transfer PIN?
It is the Verizon Number Transfer PIN. It authorizes a new carrier to move your number. It is a temporary PIN you generate for the switch. Generate it in My Verizon, by dialing #PORT, or by calling 800-922-0204.
How do I get a Verizon transfer PIN with #PORT?
Dial #PORT (#7678) from the smartphone that has the number. Open the text link Verizon sends. Generate the PIN in the My Verizon app.
How long is a Verizon transfer PIN valid?
7 days. After that, generate a new one in My Verizon, with #PORT, or by calling 800-922-0204.
Why won’t Verizon let me create a transfer PIN?
Two common reasons. Number Lock is still on. Or you are not the Account Owner or an Account Manager. Turn off Number Lock in My Verizon or by dialing *611, then try again.
Do I need a separate Verizon PIN for each line?
Not on a personal account. One PIN works for the whole account. Verizon Business is different: each line gets its own PIN.
What does my new carrier need from Verizon?
Your Number Transfer PIN and your Verizon account number. Tell the new carrier which lines to move.
Should I cancel Verizon before I switch?
No. Keep the line active until the number moves. If you disconnect first, you must reactivate the Verizon number before the new carrier can move it.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. We read each fact below on Verizon’s site, except where noted. Checked October 12, 2026.
- Verizon: Move your mobile number to another carrier FAQs
- Verizon Business: Port Out My Number
- AT&T: Switch to AT&T (secondary: source for #7678 and the Security menu location)
- US Mobile: Verizon number transfer PIN (secondary: My Verizon account number path)
Best Cellular. “Verizon Postpaid Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/verizon-postpaid/
Free to reuse with credit. Licence, sources and the full dataset.
Check Verizon Postpaid before you switch
Two free tools. No sign-up, nothing stored on our side.
Verizon Postpaid APN settings
Verizon Postpaid runs on the Verizon network.
Verizon publishes Access Point Name instructions for hotspots, modems and Windows, but not for Android phones.
What to do instead: Verizon provisions the APN over the air. Contact Verizon support if data or MMS fails.
Open the full APN settings tool for Verizon Postpaid
Other carriers on the Verizon network
These brands use the same towers as Verizon Postpaid. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup