Here is how to get your Verizon Postpaid account number and transfer PIN, and what to do with them when you move your number to another carrier.
Number Transfer PIN
Verizon gives you four ways to generate it: in My Verizon on the web or in the app (select Generate PIN), by dialling #PORT from the phone, or by calling 800-922-0204 or visiting a store. It is not your account password and not your voicemail PIN.
Account Number
Your Verizon account number, shown in My Verizon and on the bill. The new carrier needs the account number and the Number Transfer PIN together. One without the other fails.
Turn off Number Lock first, or nothing will work
Verizon protects lines against unauthorised transfers with a feature called Number Lock. In Verizon’s own words: “If your line has Number Lock on, to protect against unauthorized moves, you’ll see a notice in My Verizon. You must turn off Number Lock before moving a number.”
This is the single most common reason a Verizon port stalls with no useful error message at the other carrier. Check it before you do anything else.
How to port your number out of Verizon
- Turn off Number Lock in My Verizon.
- Generate the Number Transfer PIN — My Verizon web, the app, #PORT, or 800-922-0204.
- Collect the account number and your billing ZIP code exactly as they appear on the account.
- Start the transfer from the new carrier. Give them the number, account number, PIN and ZIP.
- Do not disconnect the Verizon line. Verizon warns: “Don’t disconnect your Verizon line of service until after your number is moved. Otherwise you must reactivate your Verizon number before your new carrier can move it.”
Still rejected? Work through the five usual causes before calling anyone back.
Will your phone come unlocked?
Verizon postpaid devices unlock automatically once bought outright or once the device financing balance reaches zero. One exception: if the phone was bought with a Verizon gift card, unlocking is delayed by 35 days.
Verizon prepaid is different — those stay locked for 365 days of paid, active service. That changed in January 2026 when the FCC granted Verizon a waiver of its 60-day unlocking rule. The full unlock rules by carrier are here.
Check coverage before you port
Verizon Postpaid runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Verizon Postpaid transfer PIN lookup puts these steps on one screen and texts them to the customer.
Same Verizon towers, lower bill
If you are leaving Verizon postpaid, you can keep Verizon coverage
Verizon owns several prepaid brands that run on the identical network. Coverage does not change — the price and the deprioritisation rules do.
VisibleVerizon-owned, app-only, single flat priceSee how to switch →
Compare every Verizon carrierAll brands on Verizon towers, in one tableBrowse by network
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Verizon contact numbers
- Customer service and PIN: 800-922-0204
- From your Verizon phone: dial #PORT for the transfer PIN, or 611 for support
- PIN validity: 7 days from generation
Questions about Verizon Postpaid
Can I keep my phone number when I leave Verizon Postpaid?
Yes. Federal number portability rules let you take a working number to a new carrier. Verizon Postpaid cannot refuse the transfer or charge you to release the number.
Should I cancel Verizon Postpaid before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Verizon Postpaid line active until the new carrier confirms the port completed.
How long does a port out from Verizon Postpaid take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Verizon Postpaid account number and transfer PIN.
Does Verizon Postpaid run on its own towers?
No. Verizon Postpaid is a reseller riding on the Verizon network.
Cite this page
We have not recorded when these port-out details were last confirmed. Call Verizon Postpaid to verify before you rely on them.
Best Cellular. “Verizon Postpaid Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/verizon-postpaid/
Free to reuse with credit. Licence, sources and the full dataset.
Check Verizon Postpaid before you switch
Two free tools. No sign-up, nothing stored on our side.
Verizon Postpaid APN settings
Verizon Postpaid runs on the Verizon network.
Verizon publishes Access Point Name instructions for hotspots, modems and Windows, but not for Android phones.
What to do instead: Verizon provisions the APN over the air. Contact Verizon support if data or MMS fails.
Open the full APN settings tool for Verizon Postpaid
Other carriers on the Verizon network
These brands use the same towers as Verizon Postpaid. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup