This is a brief overview of Tracfone and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Tracfone account number and password.
Tracfone Contact Info
Customer Service: 1-800-867-7183
Hours: Monday – Sunday: 8:00AM – 11:45PM (EST)
- Sales: N/A
- Dealer Support: N/A
- Fraud: N/A
- Insurance: N/A
- Porting Department: 1-866-806-1840
- Tech Support: N/A
Carrier(s) used by Tracfone
- (CDMA): Verizon
- (GSM-A): AT&T
- (GSM-T): T-Mobile
- (PCS): NO
- (Other): NO
Tracfone Porting Instructions
Call TracFone and ask them to release your number for porting. Tracfone account # is NOT the phone number.
- For Tracfone branded handsets, the account number is the MEID or IMEI serial number of the phone. (This can be found on the back of the phone itself, or under the battery if the phone has a removable battery!)
- For a BYOP device (if you activated your own phone on Tracfone), it will be the last 15-digits of your Tracfone SIM Card number.
Notes: You can also view the account number in the My Account section of the TracFone website by clicking “Add (or Edit) Nickname”. – Tracfone doesn’t use pass-codes, use 0000 if the operator you are porting to requires a passcode.
Please contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.