This is a brief overview of Walmart Family Mobile and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Walmart Family Mobile account number and password.
Walmart Family Mobile Contact Info
Customer Service: 1-877-440-9758
Hours: Monday – Sunday: 8:00AM to 11:45PM (EST)
- Sales: 1-877-440-9758
- Dealer Support: N/A
- Fraud: 1-877-440-9758
- Insurance: N/A
- Porting Department: 1-877-440-9758
- Tech Support: 1-866-806-1840
Carrier(s) used by Walmart Family Mobile
- (CDMA): NO
- (GSM-A): NO
- (GSM-T): T-Mobile
- (PCS): NO
- (Other): NO
Walmart Family Mobile Porting Instructions
Before submitting a port with the new carrier, you need to call the Walmart Family Mobile customer service number and request to release your phone number. Your account number is the serial number of the phone, typically found under the battery on the back. For faster service, please dial 1-866-806-1840 and then use this reference number: 623953
Notes: T-Mobile confirmed that it recently sold its Walmart Family Mobile business to TracFone, giving the prepaid service provider a massive presence in the world’s largest retailer.
Please contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.