This is a brief overview of NET10 Wireless and how to get the information you need if you want to port your phone number out to a different carrier. Use the NET10 Wireless Porting Instructions below to get your NET10 Wireless account number and transfer PIN.
NET10 Wireless Contact Info
Customer Service: 1-877-836-2368
Hours: 8:00AM – 11:45PM (EST) 7 days a week
- Porting Department: 1-877-836-2368
What network does NET10 Wireless use?
NET10 Wireless runs on the Verizon network.
NET10 Wireless Porting Instructions
Your NET10 account number is the MEID or IMEI serial number of your device, which can be found on the back of the phone itself. If your device has a removable battery, the IMEI will be on a sticker under the battery. If your device does not have a removable battery, you can find the ESN printed in very small digits on the back of your device. The ‘About’ section within the settings of your phone also should contain your IMEI. Unfortunately this makes porting away from NET10 difficult for customers who have lost their phone or had it stolen before trying to port out.
Your NET10 account # is NOT the Phone Number. However, if you are using a BYOP SIM Card, your account number will be the last 15-digits of your NET10 SIM Card ICCID number. NET10 does not use passcodes, so enter 0000 if the operator you are porting into requires a passcode.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
NET10 Wireless runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The NET10 Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where NET10 Wireless customers usually go next
NET10 Wireless runs on Verizon’s network, so the phone in your hand is already Verizon-compatible. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
Total WirelessVerizon network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Check NET10 Wireless before you switch
Two free tools. No sign-up, nothing stored on our side.
Other carriers on the Verizon network
These brands use the same towers as NET10 Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup