Here is how to get your NET10 Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Net10 does not publish a port-out account number page. Third-party guides say the account number is usually your phone’s IMEI (dial *#06#) or, for your own phone, the last 15 digits of the SIM. Call 1-877-836-2368 to confirm.
Transfer PIN
Net10 does not publish port-out PIN steps on pages read. Third-party guides conflict: Optimum Mobile says text NTP or NPP to 611611 for a 4-digit Transfer PIN, while another source says Net10 uses no PIN, so try 0000. Call 1-877-836-2368 to confirm.
NET10 Wireless Contact Info
Customer Service: 1-877-836-2368
Hours: 8:00AM – 11:45PM (EST) 7 days a week
- Porting Department: 1-877-836-2368
What network does NET10 Wireless use?
NET10 Wireless uses more than one network.
NET10 Wireless Porting Instructions
Your NET10 account number is the MEID or IMEI serial number of your device, which can be found on the back of the phone itself. If your device has a removable battery, the IMEI will be on a sticker under the battery. If your device does not have a removable battery, you can find the ESN printed in very small digits on the back of your device. The ‘About’ section within the settings of your phone also should contain your IMEI. Unfortunately this makes porting away from NET10 difficult for customers who have lost their phone or had it stolen before trying to port out.
Your NET10 account # is NOT the Phone Number. However, if you are using a BYOP SIM Card, your account number will be the last 15-digits of your NET10 SIM Card ICCID number. NET10 does not use passcodes, so enter 0000 if the operator you are porting into requires a passcode.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.

Check coverage before you port
NET10 Wireless uses more than one network, so ask NET10 Wireless which network your line uses and check that carrier’s coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The NET10 Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.

Where NET10 Wireless customers usually go next
NET10 Wireless uses more than one network, so check your phone’s IMEI with the carrier you are moving to before you switch. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
Total WirelessVerizon network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about NET10 Wireless
Can I keep my phone number when I leave NET10 Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. NET10 Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel NET10 Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the NET10 Wireless line active until the new carrier confirms the port completed.
How long does a port out from NET10 Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct NET10 Wireless account number and transfer PIN.
Does NET10 Wireless run on its own towers?
No. NET10 Wireless uses more than one network.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. NET10 Wireless does not publish these steps on a page we could read, so the steps above come from the secondary sources below. Confirm them with NET10 Wireless before you start. Checked October 13, 2026.
- Net10 Wireless: Support home
- Net10 Wireless: Find All Tech Support, Phone Help & More
- US Mobile: How to Transfer Your Number from Net10 Wireless to Another Carrier
- Optimum Mobile: How to transfer my prepaid mobile number to Optimum Mobile?
- Mediacom Community: Where can I find the account information for my current mobile carrier
- US Mobile: Carrier porting information
Carriers change port-out steps without notice. Confirm with NET10 Wireless before you start a transfer, and tell us if anything here has changed.
Best Cellular. “NET10 Wireless Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/net10-wireless/
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Check NET10 Wireless before you switch
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Carriers on the Verizon network
These brands use the same towers as NET10 Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup