Here is how to get your Total Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Your Total Wireless account number is the phone’s MEID (Mobile Equipment Identifier) in DEC format.
Transfer PIN
Total Wireless does not have passwords. However, you can use “0000” if the operator you are porting into requires a passcode.
This is a brief overview of Total Wireless and how to get the information you will need if you wish to port your phone number out to a different company. You can use the Total Wireless porting instructions below to get your Total Wireless account number and transfer PIN.
Total Wireless Contact Info
Customer Service: 1-866-663-3633
Hours: Monday – Sunday: 8:00AM – 11:45PM (EST)
What network does Total Wireless use?
Total Wireless runs on the Verizon network.
Total Wireless Porting Instructions
Your Total Wireless account number is the phone’s MEID (Mobile Equipment Identifier) in DEC format. Total Wireless does not have passwords. However, you can use “0000” if the operator you are porting into requires a passcode. In addition, verify the address and ZIP code on file before submitting a port. Be aware that the customer information Total Wireless has on file may be a placeholder. In that case, it would not match the customer’s real address.
Since Total Wireless is another MVNO launched by Tracfone, it is also sold in Walmart stores. In addition to phones, they offer no-contract prepaid plans.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Total Wireless runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Total Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Total Wireless is one of 6 brands on a single FCC registration
Total Wireless is operated by Verizon Value, Inc. of Florida, which has filed with the FCC under the same registration since 1997 — 29 years. The same registration also covers Tracfone, SafeLink Wireless, Simple Mobile, Page Plus Cellular and Walmart Family Mobile. The customer-inquiries line on file with the FCC is 1-800-867-7183. It is a separate contact from the support number above, and worth trying if that line goes nowhere. Checked September 22, 2026 against the FCC Form 499 filer database.
Where Total Wireless customers usually go next
Total Wireless runs on Verizon’s network, so the phone in your hand is already Verizon-compatible. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
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Questions about Total Wireless
Can I keep my phone number when I leave Total Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. Total Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel Total Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Total Wireless line active until the new carrier confirms the port completed.
How long does a port out from Total Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Total Wireless account number and transfer PIN.
Does Total Wireless run on its own towers?
No. Total Wireless is a reseller riding on the Verizon network.
Cite this page
We have not recorded when these port-out details were last confirmed. Call Total Wireless to verify before you rely on them.
Best Cellular. “Total Wireless Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/total-wireless/
Free to reuse with credit. Licence, sources and the full dataset.
Check Total Wireless before you switch
Two free tools. No sign-up, nothing stored on our side.
Total Wireless APN settings
Total Wireless runs on the Verizon network.
Total Wireless matches APN settings to your SIM through a lookup rather than publishing them.
What to do instead: Text the word APN to 611611, or use the carrier lookup tool.
Open the full APN settings tool for Total Wireless
Other carriers on the Verizon network
These brands use the same towers as Total Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup