Here is how to get your Rock Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
When calling Rock Wireless customer service for porting information, the first customer service phone rings with no answering machine. The second customer service number service answers with a message saying, “Hello, you have reached Star Telecom. If you’re receiving this message your number has been temporarily disconnected.
Transfer PIN
Ask Rock Wireless for the transfer PIN. There is no default PIN — do not guess one.
Rock Wireless Contact Info
Customer Service: 1-701-854-7098 | 1-701-455-3729
Rock Wireless Porting Instructions
When calling Rock Wireless customer service for porting information, the first customer service phone rings with no answering machine. The second customer service number service answers with a message saying, “Hello, you have reached Star Telecom. If you’re receiving this message your number has been temporarily disconnected. Please feel free to give us a call at 1-701-854-7098 or leave a message after the tone.”
Not to be confused with ROK Mobile, Rock Wireless is an MVNO owned by Standing Rock Telecom in Fort Yates, ND 58538.
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Check coverage before you port
Rock Wireless is not an MVNO. It is the wireless division of Standing Rock Telecom, the tribally owned carrier at Fort Yates, North Dakota, and it runs its own LTE network on spectrum the FCC licensed to it. Off its own service area it roams on AT&T and Verizon. Coverage is regional, so confirm the service area covers you before you port a number in.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Rock Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Rock Wireless customers usually go next
We have not independently confirmed which network Rock Wireless uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
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Questions about Rock Wireless
Can I keep my phone number when I leave Rock Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. Rock Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel Rock Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Rock Wireless line active until the new carrier confirms the port completed.
How long does a port out from Rock Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Rock Wireless account number and transfer PIN.
Does Rock Wireless run on its own towers?
Yes. Rock Wireless operates its own network rather than reselling another carrier’s coverage.
Cite this page
We have not recorded when these port-out details were last confirmed. Call Rock Wireless to verify before you rely on them.
Best Cellular. “Rock Wireless Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/rock-wireless/
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