Carriers / MVNO Info
To port a number away from ETC, the customer must call into customer service to get their account number. The rep we spoke with said that the customer should call and verify their password before they can get their account number. Account numbers are not available on a printed statement.
The rep we spoke to on 07/26 would not offer any information whether numbers can be Ported in or out of Evolve Voice service. Please note, the FCC (Federal Communications Commission) requires a company to honor your number port request, even if you have not paid for porting.
FairPoint Communications does not require a password by default (unless customer manually sets a password for account security). If there was a password set by customer, you will need to verify that the password matches before submitting port request. Because FairPoint Communications does not require a password, you can use, “0000” if the receiving carrier needs a PIN or password to port the number in.
Walmart Family Talk Wireless customer service said, “We will need the first name & last name as well as the customer email and mailing address registered. To port a number away from Family Talk Wireless, you will need the account number and also a contact phone number.” The rep declined to tell me if there was a Family Talk password or PIN number but a Family Talk Wireless customer could probably get this information pretty easy if you call their customer service number.