Here is how to get your ETC account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
To port a number away from ETC, the customer must call into customer service to get their account number. ETC requires the account holder to call and verify the account password before it will release the account number. Account numbers are not available on a printed statement.
Transfer PIN
ETC requires the account holder to call and verify the account password before it will release the account number.
*#06# for your IMEI and check it first.Contact Info
Customer Service: 1-866-382-4968
Hours: 24/7 Customer Service
- Tech Support: 1-877-382-3375
What network does ETC use?
ETC runs on the Verizon network.
Enhanced Telecommunication Corporation Porting Instructions
To port a number away from ETC, the customer must call into customer service to get their account number. ETC requires the account holder to call and verify the account password before it will release the account number. Account numbers are not available on a printed statement.
ETC’s after-hours line could not confirm which network carries its traffic.
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Check coverage before you port
ETC (Enhanced Telecommunication Corporation) runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The ETC (Enhanced Telecommunication Corporation) transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where ETC (Enhanced Telecommunication Corporation) customers usually go next
ETC (Enhanced Telecommunication Corporation) runs on Verizon’s network, so the phone in your hand is already Verizon-compatible. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
Total WirelessVerizon network, prepaid
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Questions about ETC
Can I keep my phone number when I leave ETC?
Yes. Federal number portability rules let you take a working number to a new carrier. ETC cannot refuse the transfer or charge you to release the number.
Should I cancel ETC before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the ETC line active until the new carrier confirms the port completed.
How long does a port out from ETC take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct ETC account number and transfer PIN.
Does ETC run on its own towers?
No. ETC is a reseller riding on the Verizon network.
Cite this page
We have not recorded when these port-out details were last confirmed. Call ETC to verify before you rely on them.
Best Cellular. “ETC Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/etc-enhanced-telecommunication-corporation/
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Check ETC before you switch
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Other carriers on the Verizon network
These brands use the same towers as ETC (Enhanced Telecommunication Corporation). Coverage is the same. Price, data priority when the network is busy, and customer service are not.
- Expo Mobile
- Farmers Mutual Telephone Company
- FMP Wireless
- Garden Valley Telephone Company
- GreatCall Is Now Lively
- Kajeet
See which network every US carrier uses · Open the transfer PIN lookup