Here is how to get your NetZero account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
NetZero does not port numbers in or out. It is a data-only service. NetZero offers “Mobile Broadband” cellular service, which are Data only plans for tablets and mobile hotspots.
Transfer PIN
Ask NetZero for the transfer PIN. There is no default PIN — do not guess one.
NetZero Contact Info
Customer Service: 1-800-638-9376
Hours: Monday – Friday: 9:00AM – 9:00PM (EST)
NetZero Porting Instructions
NetZero does not port numbers in or out. It is a data-only service. NetZero offers “Mobile Broadband” cellular service, which are Data only plans for tablets and mobile hotspots. Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
We have not confirmed which national network NetZero uses, and we do not guess. Ask them before you port, then check that network’s map: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The NetZero transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where NetZero customers usually go next
We have not independently confirmed which network NetZero uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about NetZero
Can I keep my phone number when I leave NetZero?
Yes. Federal number portability rules let you take a working number to a new carrier. NetZero cannot refuse the transfer or charge you to release the number.
Should I cancel NetZero before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the NetZero line active until the new carrier confirms the port completed.
How long does a port out from NetZero take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct NetZero account number and transfer PIN.
Does NetZero run on its own towers?
Not confirmed. NetZero has not published which host network carries its traffic.
Does NetZero charge a fee to release my number?
No. A carrier cannot bill you for porting a number out. You may still owe a final bill or an unpaid device balance, and that is separate from the transfer itself.
What happens if the NetZero account number is wrong?
The port request is rejected and the new carrier resubmits it. The number stays on NetZero in the meantime, so nothing is lost — it only costs time.
Cite this page
Port-out details last confirmed with NetZero on 28 September 2026.
Best Cellular. “NetZero Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/netzero/
Free to reuse with credit. Licence, sources and the full dataset.
Check NetZero before you switch
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Other carriers we track
Account numbers, transfer PINs and port-out steps for other carriers in the database.
See which network every US carrier uses · Open the transfer PIN lookup