You will need your account number, billing address, and phone numbers (located on the first three pages of your billing statement). Also, the password and last four of your social security number is required to port out of United Wireless.
Carriers / MVNO Info
To take your service from TextNow to another company, you will need to navigate to the ‘My Wireless Account’ page on the TextNow website. From that page, click on the area that says, “Number Porting.” For the information you will need to port your number from TextNow, click “Port out your number.” This will then allow you to access your account number and PIN your next carrier will require to complete the porting process. Another way to obtain your account information is by using the chat box TextNow has on their website. They will validate you are the holder of the account and then provide the account information.
Thumb Cellular only requires your account number and PIN to port out. They do not offer any online accounts, so you will have to contact Thumb Cellular customer service number or visit a local care center in Michigan to get your account number and PIN.
Your 11 digit phone number (1-***-***-****) is the account number for T-Mobile Prepaid. The passcode is your 4-digit PIN number (the same PIN used when calling customer service). If you don’t have a PIN you can set one up by calling 611 from your T-Mobile phone and saying “no” when it asks you if you want to refill and then choosing “Manage my account” followed by “change my account PIN”. If you forgot your PIN number or need other help call the porting department.