AT&T Prepaid needs two items to port out: the account number, which only customer service at 800-901-9878 provides, and your 4-digit account PIN. AT&T says prepaid accounts do not use a Number Transfer PIN. It runs on AT&T.
Hello Mobile no longer exists. Liberty Wireless absorbed it in December 2024 and the brand stopped operating in January 2025; former customers continue on Liberty Wireless, on the same T-Mobile network.
UNREAL Mobile issues the account number and transfer PIN through its support chat, and you must switch off the port-out blocker in My Lines first. It does not publish which network it runs on.
Gen Mobile, now a division of Boost SubscriberCo L.L.C., issues the account number and port-out PIN through Customer Care at (833) 528-1380. It does not publish which network it runs on.
MobileX, the usage-based carrier from Mobile X Global, Inc., issues the account number and port-out PIN only through its Xpert support team by chat, phone or email. It runs on Verizon’s network.
Trump Mobile, launched June 16, 2025 by T1 Mobile LLC under licence from the Trump Organization, issues the account number and transfer PIN only through customer care. It says it runs on all three networks and does not say which one your line gets.
NOW Mobile, Comcast’s prepaid brand, issues the account number and transfer PIN only through a NOW app chat. It runs on Verizon’s network and is managed entirely in the app.
Liberty Mobile, the Puerto Rico and U.S. Virgin Islands carrier that took over AT&T’s island network in 2020, issues the account number and transfer PIN through customer care. It runs on its own network.
Helium Mobile needs an account number and a transfer PIN that only its support team issues, so ask for both before you cancel. It runs on T-Mobile, and Noble Mobile has owned the brand since June 2026.
Boost Infinite no longer exists as its own brand. Boost merged it into Boost Mobile on July 17, 2024, and customers were grandfathered.