Thumb Cellular only requires your account number and PIN to port out. They do not offer any online accounts, so you will have to contact Thumb Cellular customer service number or visit a local care center in Michigan to get your account number and PIN.
Carriers / MVNO Info
Your 11 digit phone number (1-***-***-****) is the account number for T-Mobile Prepaid. The passcode is your 4-digit PIN number (the same PIN used when calling customer service). If you don’t have a PIN you can set one up by calling 611 from your T-Mobile phone and saying “no” when it asks you if you want to refill and then choosing “Manage my account” followed by “change my account PIN”. If you forgot your PIN number or need other help call the porting department.
Silver Star Communications has a single employee in charge of processing port-out requests. Silver Star Communications only requires your account number to port out. Silver Star Communications does offer account portals, but they have to be manually set up by a store representative.