Carriers / MVNO Info

To take your service from TextNow to another company, you will need to navigate to the ‘My Wireless Account’ page on the TextNow website. From that page, click on the area that says, “Number Porting.” For the information you will need to port your number from TextNow, click “Port out your number.” This will then allow you to access your account number and PIN your next carrier will require to complete the porting process. Another way to obtain your account information is by using the chat box TextNow has on their website. They will validate you are the holder of the account and then provide the account information.

Thumb Cellular only requires your account number and PIN to port out. They do not offer any online accounts, so you will have to contact Thumb Cellular customer service number or visit a local care center in Michigan to get your account number and PIN.

To get your account number and PIN, log into your Ting account online. Click Account Settings, scroll to the bottom of the page and click Port Out Information to view your account number and PIN (passcode).

T-Mobile Postpaid uses a 9-digit account number (NOT phone #) on your bill. Password can be an actual word. Call to verify.

Scratch Wireless does not support Porting at this time.

Selectel Wireless account # is an 8-digit number, labeled “Account”. This will be displayed on your online account page after you log in. The passcode is your 4-digit PIN if you set one up. Call to verify.

Porting in requires a local area code from Shantel coverage. Porting out must be done by calling during regular business hours.

Silver Star Communications has a single employee in charge of processing port-out requests. Silver Star Communications only requires your account number to port out. Silver Star Communications does offer account portals, but they have to be manually set up by a store representative.