Carriers / MVNO Info

You need to call Tello to get your account number. Tello doesn’t use passcodes. Use any 4-digit number if the operator you are porting to requires a passcode.

To port your number from Teltik, you must contact their general customer support number or use their chat to have them “prepare” your number to be ported. After they have prepared your account, they will provide you your Account Number and PIN number to submit the port request with your new carrier. You can also contact them by email at: support@teltik.com

To get your information to port, you need to call the Tempo Telecom Porting Department number. They will provide you your account number and PIN. You will also need to verify the address they have one file, to confirm it matches what you are submitting to the carrier you are porting to. They offer online accounts, but your information will not be listed.

To take your service from TextNow to another company, you will need to navigate to the ‘My Wireless Account’ page on the TextNow website. From that page, click on the area that says, “Number Porting.” For the information you will need to port your number from TextNow, click “Port out your number.” This will then allow you to access your account number and PIN your next carrier will require to complete the porting process. Another way to obtain your account information is by using the chat box TextNow has on their website. They will validate you are the holder of the account and then provide the account information.

Thumb Cellular only requires your account number and PIN to port out. They do not offer any online accounts, so you will have to contact Thumb Cellular customer service number or visit a local care center in Michigan to get your account number and PIN.

To get your account number and PIN, log into your Ting account online. Click Account Settings, scroll to the bottom of the page and click Port Out Information to view your account number and PIN (passcode).

Sprint postpaid account # is NOT phone number. It is a 9-digit number which can be found at the top center of your bill and on your online account page. Your passcode is your “call-in” passcode when you call customer service. You can set up or change your PIN on your online account page. You can also call customer service to verify account details.

SRT Communications no longer accepts Port-ins. Current customer’s need to contact SRT Communications as not to lose their mobile number before the end of 2017. SEE NOTES

Roam Mobility only supports outgoing ports. Customer’s are given their PIN number when account is created. If you forget your account PIN contact Roam Mobility customer care team, by submitting a ticket on their website. When submitting help ticket be sure to include the 19-digit SIM ID number or your Roam Mobility phone number. When porting out companies may ask for an account number, when asked, use your Roam Mobility phone number.