To get your information to port, you need to call the Tempo Telecom Porting Department number. They will provide you your account number and PIN. You will also need to verify the address they have one file, to confirm it matches what you are submitting to the carrier you are porting to. They offer online accounts, but your information will not be listed.
Carriers / MVNO Info
To take your service from TextNow to another company, you will need to navigate to the ‘My Wireless Account’ page on the TextNow website. From that page, click on the area that says, “Number Porting.” For the information you will need to port your number from TextNow, click “Port out your number.” This will then allow you to access your account number and PIN your next carrier will require to complete the porting process. Another way to obtain your account information is by using the chat box TextNow has on their website. They will validate you are the holder of the account and then provide the account information.
Thumb Cellular only requires your account number and PIN to port out. They do not offer any online accounts, so you will have to contact Thumb Cellular customer service number or visit a local care center in Michigan to get your account number and PIN.