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Carriers / MVNO Info

Tempo Telecom

To get your information to port, you need to call the Tempo Telecom Porting Department number. They will provide you your account number and PIN. You will also need to verify the address they have one file, to confirm it matches what you are submitting to the carrier you are porting to. They offer online accounts, but your information will not be listed.

Account Info / Porting Instructions »

TextNow Wireless

To take your service from TextNow to another company, you will need to navigate to the ‘My Wireless Account’ page on the TextNow website. From that page, click on the area that says, “Number Porting.” For the information you will need to port your number from TextNow, click “Port out your number.” This will then allow you to access your account number and PIN your next carrier will require to complete the porting process. Another way to obtain your account information is by using the chat box TextNow has on their website. They will validate you are the holder of the account and then provide the account information.

Account Info / Porting Instructions »

Thumb Cellular

Thumb Cellular only requires your account number and PIN to port out. They do not offer any online accounts, so you will have to contact Thumb Cellular customer service number or visit a local care center in Michigan to get your account number and PIN.

Account Info / Porting Instructions »

Ting

To get your account number and PIN, log into your Ting account online. Click Account Settings, scroll to the bottom of the page and click Port Out Information to view your account number and PIN (passcode).

Account Info / Porting Instructions »

Rock Wireless

When calling Rock Wireless customer service for porting information, the first customer service phone rings with no answering machine. The second customer service number service answers with a message saying, “Hello, you have reached Star Telecom. If you’re receiving this message your number has been temporarily disconnected. Please feel free to give us a call at 1-701-854-7098 or leave a message after the tone.”

Account Info / Porting Instructions »

STRATA Networks

Port-ins can only be done for a number with a local area code. According to a STRATA Networks rep on 08/02/17, a Port out to another carrier requires confirmation from the other carrier whether the number is “Port-able” or not before initiating the process. Account details can be verified by calling STRATA Wireless customer service.

Account Info / Porting Instructions »

ROK Mobile

To port out of ROK Mobile, you will need to call customer service to obtain your account number & password. We also recommend verifying the address you have on file and use that EXACT address when porting into the new carrier.

Account Info / Porting Instructions »
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