Solavei is no longer in service. Here is where Solavei numbers went and who holds the account number and transfer PIN now.
Account Number
Solavei shut down. There is no account number to retrieve.
Transfer PIN
There is no transfer PIN to request. Solavei no longer operates.
Solavei Contact Info
Solavei is no longer in service. There is no customer service line to call.
Solavei Porting Instructions
Solavei is out of business, so there is no account to port from. While it operated, the account number was the 10-digit phone number and it issued no passcode. Those details are historical and there is no one left to confirm them with.
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What happened to your Solavei number
Solavei ran on the T-Mobile network. The company is no longer in business. Any number that was not transferred out before it closed was released and cannot be recovered. If you did port out in time, the number belongs to whichever carrier you moved it to.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.

Where Solavei customers usually go next
We have not independently confirmed which network Solavei uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
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Questions about Solavei
Is Solavei still in service?
No. Solavei no longer operates as a carrier.
Can I still get an account number and transfer PIN from Solavei?
No. There is no Solavei support line to call. If the number still works, it belongs to whichever carrier took the account over, and you request the transfer details from them.
What happened to Solavei phone numbers?
A number that was still active when the account transferred stayed with the new carrier. A number on a cancelled account was released back into the pool and cannot be recovered.
Can I get a Solavei number reassigned to me?
No. Once a number is released it goes back into the general pool and is reassigned at random. There is no way to request a specific retired number.
Is the Solavei name still worth searching for?
Only to confirm the brand is gone. Current account numbers, PINs and port-out steps live with the carrier that now holds the line.
Can I still use a Solavei SIM card?
No. The SIM authenticates against a network that no longer provisions Solavei accounts, so it will not activate on any line.
Cite this page
Port-out details last confirmed with Solavei on 2 October 2026.
Best Cellular. “Solavei Shut Down: Accurate 2026 Answers,” BestCellular.com. https://bestcellular.com/solavei/
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