When calling Rock Wireless customer service for porting information, the first customer service phone rings with no answering machine. The second customer service number service answers with a message saying, “Hello, you have reached Star Telecom. If you’re receiving this message your number has been temporarily disconnected. Please feel free to give us a call at 1-701-854-7098 or leave a message after the tone.”
Port-ins can only be done for a number with a local area code. According to a STRATA Networks rep on 08/02/17, a Port out to another carrier requires confirmation from the other carrier whether the number is “Port-able” or not before initiating the process. Account details can be verified by calling STRATA Wireless customer service.
To port out of ROK Mobile, you will need to call customer service to obtain your account number & password. We also recommend verifying the address you have on file and use that EXACT address when porting into the new carrier.
Port out requires Account number and PIN.
SafeLink Wireless account number is the phone’s serial number, IMEI or MEID. There is no passcode. Call to verify before starting port.
Scratch Wireless does not support Porting at this time.
Selectel Wireless account # is an 8-digit number, labeled “Account”. This will be displayed on your online account page after you log in. The passcode is your 4-digit PIN if you set one up. Call to verify.
Porting in requires a local area code from Shantel coverage. Porting out must be done by calling during regular business hours.
Silver Star Communications has a single employee in charge of processing port-out requests. Silver Star Communications only requires your account number to port out. Silver Star Communications does offer account portals, but they have to be manually set up by a store representative.
You will need your Simple Mobile account number and PIN number in order to port to another carrier. If you don’t have this important Simple Mobile port out information, use this page to find your Simple Mobile PIN and account number.