Carriers / MVNO Info

SafeLink Wireless account number is the phone’s serial number, IMEI or MEID. There is no passcode. Call to verify before starting port.

Scratch Wireless does not support Porting at this time.

Selectel Wireless account # is an 8-digit number, labeled “Account”. This will be displayed on your online account page after you log in. The passcode is your 4-digit PIN if you set one up. Call to verify.

Porting in requires a local area code from Shantel coverage. Porting out must be done by calling during regular business hours.

Silver Star Communications has a single employee in charge of processing port-out requests. Silver Star Communications only requires your account number to port out. Silver Star Communications does offer account portals, but they have to be manually set up by a store representative.

The only way to get your Red Pocket Mobile account number and passcode is to call Red Pocket support.

In order to Port out, a customer needs their Account number, Password/PIN, ZIP code, and last four digits of Social Security Number. Account number is on paper bill, or can be obtained by calling customer service. PIN is setup and stored by customer, but if forgotten, can be obtained by calling customer service.

The account number is on the left side of your Puppy Wireless Dashboard. The passcode is the last 4-digits of your phone number.

To port or transfer your number away from Ready Mobile, you will need your account number and PIN. The Ready Mobile online portal will display your account number but you will have to call customer service to get your PIN number or password.

PTel account number is the phone number. The passcode is your 4-digit account PIN which can be found by logging in to My Account on Ptel.com and clicking Account Details. or by calling PTel.