Here is how to get your TDS Telecom account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
TDS Mobile does not show the account number online. Call 1-855-954-4441 to start the port-out. TDS then emails your Account Reference Number, phone number and ZIP code to your registered email address. Make sure your account is not locked first.
Transfer PIN
Call TDS Mobile at 1-855-954-4441 to request the port-out. A 6-digit transfer PIN is emailed to your registered address with the other port-out details. The PIN is valid for 24 hours; request a new one if it expires. Keep the account unlocked until the port completes.
Customers trying to port their number away from TDS Telecom may need to file a complaint with the FCC in order to get their number released. Porting a phone number out of TDS Telecom has proven to be one of the most difficult tasks we’ve ever encountered.
TDS Telecom Contact Info
Customer Service: 1-888-225-5837
Hours: Monday – Friday: 8:00AM – 5:00PM (CST) | Saturday – Sunday: Closed
- Sales:
1-970-872-6087| 1-866-240-5905 - Tech Support: 1-877-837-8372
TDS Telecom Porting Instructions
TDS Telecom customers get a paper statement that will have billing address, along with the account number (which is the phone number). Account PIN is not listed on the billing statement but will be a four-digit number. If an existing customer needs to call for support, the 10-digit phone number and four-digit PIN number is required by the TDS Telecom automated customer service system.
One specific port request we submitted 17 days ago is still being refused by TDS Telecom. We have submitted a port request for this customer (4) separate times. We have encountered multiple TDS Telecom employees who made up numerous excuses about why they refused to release this customer’s port request.
On the last call, they want a “customer code” and an “LDL” and promised that they would email us and cc the customer from CarrierServiceCenter@TDStelecom.com with an explanation of what these are. (We’re still waiting). TDS Telecom does not publish a port-out turnaround time. Call to check the status of a pending request. TDS Telecom does not always record a pending port request in its account notes. Ask the representative to confirm the request is on file. The original TDS Telecom Sales number: 1-970-872-6087 is now out of service. Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
We have not confirmed which national network TDS Telecom uses, and we do not guess. Ask them before you port, then check that network’s map: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The TDS Telecom transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where TDS Telecom customers usually go next
We have not independently confirmed which network TDS Telecom uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
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Questions about TDS Telecom
Can I keep my phone number when I leave TDS Telecom?
Yes. Federal number portability rules let you take a working number to a new carrier. TDS Telecom cannot refuse the transfer or charge you to release the number.
Should I cancel TDS Telecom before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the TDS Telecom line active until the new carrier confirms the port completed.
How long does a port out from TDS Telecom take?
Wireline and VoIP transfers run longer than wireless. Plan on a few business days once TDS Telecom has validated the account number and PIN.
Does TDS Telecom run on its own towers?
Not confirmed. TDS Telecom has not published which host network carries its traffic.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. We read each fact above on TDS Telecom’s own pages. Checked October 13, 2026.
- TDS: Help and Support
- TDS Mobile: Help
- TDS Mobile Help (Reach support docs): What is my account number/PIN?
- TDS Mobile Help (Reach support docs): How do I port out?
- Nasdaq (TDS press release): TDS Telecom to launch mobile phone product
Carriers change port-out steps without notice. Confirm with TDS Telecom before you start a transfer, and tell us if anything here has changed.
Port-out details last confirmed with TDS Telecom on 29 September 2026.
Best Cellular. “TDS Telecom Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/tds-telecom/
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