This is a brief overview of Copper Valley Telecom and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Copper Valley Telecom account number and transfer PIN.
Copper Valley Telecom Contact Info
Customer Service: 1-800-478-6612 | 1-907-835-2231
Hours: Monday – Tuesday: 8:00AM – 6:00PM | Wednesday: 9:00AM – 6:00PM | Thursday – Friday: 8:00AM – 6:00PM | Saturday: CLOSED | Sunday: CLOSED
- Tech Support: 1-907-835-8007 | 1-800-235-5414
What network does Copper Valley Telecom use?
Copper Valley Telecom owns and operates its own towers inside its home service area, so at home you are on Copper Valley Telecom’s own network, not a national one. Outside that area your phone roams onto Verizon’s network, which is the coverage that applies when you travel. See which coverage map applies.
Copper Valley Telecom Porting Instructions
customers need to call Customer Service in order to get account information necessary for Porting.
Based in Alaska, Copper Valley Telecom uses their own towers and roaming via Verizon. Our team had to call the Tech Support line in order to be connected.
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Check coverage before you port
Copper Valley Telecom owns and operates towers in its own service area and roams onto a national network outside it, so your coverage depends on where you actually use the phone. Inside the home area you are on Copper Valley Telecom’s own network. Outside it, check the national maps: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Copper Valley Telecom transfer PIN lookup puts these steps on one screen and texts them to the customer.
Copper Valley Telecom is operated by Copper Valley Wireless, LLC
Copper Valley Telecom is operated by Copper Valley Wireless, LLC of Alaska, which has filed with the FCC under the same registration since 1997 — 29 years. Only 42 of the 360 carriers and MVNOs currently filing in this category hold a registration that old. The customer-inquiries line on file with the FCC is 1-907-835-8000. It is a separate contact from the support number above, and worth trying if that line goes nowhere. Checked September 22, 2026 against the FCC Form 499 filer database.
Where Copper Valley Telecom customers usually go next
Copper Valley Telecom owns and operates its own towers, so the phone in your hand was sold to work on Copper Valley Telecom and on its roaming partner. That does not guarantee another carrier will accept it. Check the IMEI with the carrier you are moving to before you switch — dial *#06# to get it.
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