Here is how to get your FairPoint Communications account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Call FairPoint Communications and ask for the account number on the account.
Transfer PIN
FairPoint Communications does not require a password by default. If you set one for account security, you will need to verify it matches before the port request goes through.
FairPoint Communications Contact Info
Customer Service: 1-866-984-2001
Hours: Monday – Friday: 8:00AM – 5:00PM (EST)
- Tech Support: 1-800-240-5019
FairPoint Communications Porting Instructions
FairPoint Communications does not require a password by default (unless a customer manually sets a password for account security). If there was a password set by customer, you will need to verify that the password matches before submitting port request. Because FairPoint Communications does not require a password, you can use “0000” if the receiving carrier needs to enter a PIN or password to port the number in.
FairPoint is now part of Consolidated Communications. They offer landline service and internet solutions.
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Check coverage before you port
We have not confirmed which national network FairPoint Communications uses, and we do not guess. Ask them before you port, then check that network’s map: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The FairPoint Communications transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where FairPoint Communications customers usually go next
We have not independently confirmed which network FairPoint Communications uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
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Questions about FairPoint Communications
Can I keep my phone number when I leave FairPoint Communications?
Yes. Federal number portability rules let you take a working number to a new carrier. FairPoint Communications cannot refuse the transfer or charge you to release the number.
Should I cancel FairPoint Communications before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the FairPoint Communications line active until the new carrier confirms the port completed.
How long does a port out from FairPoint Communications take?
Wireline and VoIP transfers run longer than wireless. Plan on a few business days once FairPoint Communications has validated the account number and PIN.
Does FairPoint Communications run on its own towers?
Not confirmed. FairPoint Communications has not published which host network carries its traffic.
Cite this page
Port-out details last confirmed with FairPoint Communications on 29 September 2026.
Best Cellular. “FairPoint Communications Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/fairpoint-communications/
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