Here is how to get your FamilyTalk Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
To port a number away from Family Talk Wireless, you will need the account number and also a contact phone number. Family Talk would not confirm whether it issues a separate password or transfer PIN. Ask customer service for both when you request the account number.
Transfer PIN
Ask for the transfer PIN in the same call. FamilyTalk Wireless issues the account number and the PIN together.
*#06# for your IMEI and check it first.FamilyTalk Wireless Contact Info
Customer Service: 1-800-867-7183
Hours: Monday – Sunday: 8:00AM to 11:45PM (EST)
What network does FamilyTalk Wireless use?
FamilyTalk Wireless runs on the T-Mobile network.
FamilyTalk Wireless Porting Instructions
Walmart Family Talk Wireless customer service said, “We will need the first name & last name as well as the customer email and mailing address registered. To port a number away from Family Talk Wireless, you will need the account number and also a contact phone number. Family Talk would not confirm whether it issues a separate password or transfer PIN. Ask customer service for both when you request the account number.
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Check coverage before you port
FamilyTalk Wireless runs on the T-Mobile network, so the coverage you get at your address is T-Mobile coverage. Check it on T-Mobile’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The FamilyTalk Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where FamilyTalk Wireless customers usually go next
FamilyTalk Wireless runs on T-Mobile’s network, so the phone in your hand is already T-Mobile-compatible. These carriers will take it with no compatibility question.
Mint MobileT-Mobile network, prepaid
Metro by T-MobileT-Mobile network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
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Questions about FamilyTalk Wireless
Can I keep my phone number when I leave FamilyTalk Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. FamilyTalk Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel FamilyTalk Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the FamilyTalk Wireless line active until the new carrier confirms the port completed.
How long does a port out from FamilyTalk Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct FamilyTalk Wireless account number and transfer PIN.
Does FamilyTalk Wireless run on its own towers?
No. FamilyTalk Wireless is a reseller riding on the T-Mobile network.
Cite this page
We have not recorded when these port-out details were last confirmed. Call FamilyTalk Wireless to verify before you rely on them.
Best Cellular. “FamilyTalk Wireless Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/familytalk-wireless/
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Check FamilyTalk Wireless before you switch
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Other carriers on the T-Mobile network
These brands use the same towers as FamilyTalk Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup