Here is how to get your Choice Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
The tech at Choice Wireless said, “The Choice Wireless account number should be on your last invoice. We do not have passwords on accounts.” – Upon further questioning, the Choice Wireless rep said, “Your account number will be given to you when you sign up for an account, or you can call the customer service line to get the account…
Transfer PIN
We do not have passwords on accounts.” – Upon further questioning, the Choice Wireless rep said, “Your account number will be given to you when you sign up for an account, or you can call the customer service line to get the account number as well.
Choice Wireless Contact Info
Customer Service: 1-800-246-4239
Hours: Monday – Saturday: 6AM – 8PM (CST)
- Sales: 1-800-246-4239
- Dealer Support: Master Agents
- Porting Department: 1-800-246-4239
- Tech Support: 1-800-246-4239
What network does Choice Wireless use?
Choice Wireless owns and operates its own towers inside its home service area, so at home you are on Choice Wireless’s own network, not a national one. Outside that area your phone roams onto Verizon’s network, which is the coverage that applies when you travel. See which coverage map applies.
Choice Wireless Porting Instructions
The tech at Choice Wireless said, “The Choice Wireless account number should be on your last invoice. We do not have passwords on accounts.” – Upon further questioning, the Choice Wireless rep said, “Your account number will be given to you when you sign up for an account, or you can call the customer service line to get the account number as well. If the PIN/passcode is wrong, we will refuse a port but we will contact to your current carrier to let them know which information we need updated. It usually is done within 5 minutes of putting in your port reqeust.”
Choice Wireless uses their own regional towers. If your plan allows roaming, your phone roams onto a partner network outside the Choice Wireless home area. Choice Wireless previously roamed on Sprint; that network was shut down in 2022. For example, if you set up service at the store in Chama, NM, your phone roams once it leaves the Choice Wireless home area. There are many individual locations in NM and NV that work as Corporate stores, in addition to “Authorized Agents.” Hours of operation for each individual location may vary. Choice Wireless is a subsidiary of Commnet Wireless.
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Check coverage before you port
Choice Wireless owns and operates towers in its own service area and roams onto a national network outside it, so your coverage depends on where you actually use the phone. Inside the home area you are on Choice Wireless’s own network. Outside it, check the national maps: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Choice Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Choice Wireless is operated by Choice Wireless, L.C.
Choice Wireless is operated by Choice Wireless, L.C. of Texas, which has filed with the FCC under the same registration since 1997 — 29 years. The customer-inquiries line on file with the FCC is 1-940-692-1289. It is a separate contact from the support number above, and worth trying if that line goes nowhere. Checked September 22, 2026 against the FCC Form 499 filer database.
Where Choice Wireless customers usually go next
Choice Wireless owns and operates its own towers, so the phone in your hand was sold to work on Choice Wireless and on its roaming partner. That does not guarantee another carrier will accept it. Check the IMEI with the carrier you are moving to before you switch — dial *#06# to get it.
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Questions about Choice Wireless
Can I keep my phone number when I leave Choice Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. Choice Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel Choice Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Choice Wireless line active until the new carrier confirms the port completed.
How long does a port out from Choice Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Choice Wireless account number and transfer PIN.
Does Choice Wireless run on its own towers?
Yes. Choice Wireless operates its own network rather than reselling another carrier’s coverage.
Cite this page
We have not recorded when these port-out details were last confirmed. Call Choice Wireless to verify before you rely on them.
Best Cellular. “Choice Wireless Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/choice-wireless/
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