Here is how to get your Black Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
They can tell you your account # & account PIN.
Transfer PIN
Ask for the transfer PIN in the same call. Black Wireless issues the account number and the PIN together.
*#06# for your IMEI and check it first.Black Wireless Contact Info
Customer Service: 1-844-252-2532
Hours: Monday – Friday: 9:00AM – 6:15PM | Saturday: CLOSED | Sunday: CLOSED
- Porting Department: 1-800-643-4926
What network does Black Wireless use?
Black Wireless runs on the AT&T network.
Black Wireless Porting Instructions
You will need to call customer service and ask them to release your number for porting. They can tell you your account # & account PIN. They will ask you to provide the 3 most recent outgoing calls to verify that it’s your number.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Black Wireless runs on the AT&T network, so the coverage you get at your address is AT&T coverage. Check it on AT&T’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Black Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Black Wireless customers usually go next
Black Wireless runs on AT&T’s network, so the phone in your hand is already AT&T-compatible. These carriers will take it with no compatibility question.
Cricket WirelessAT&T network, prepaid
H2O WirelessAT&T network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about Black Wireless
Can I keep my phone number when I leave Black Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. Black Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel Black Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Black Wireless line active until the new carrier confirms the port completed.
How long does a port out from Black Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Black Wireless account number and transfer PIN.
Does Black Wireless run on its own towers?
No. Black Wireless is a reseller riding on the AT&T network.
Check Black Wireless before you switch
Two free tools. No sign-up, nothing stored on our side.
Other carriers on the AT&T network
These brands use the same towers as Black Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup