This is a brief overview of Boost Mobile and how to get the information you will need if you wish to port your phone number out to a different company. You can use the Boost Mobile Porting Instructions below to get your Boost account number and password.
Boost Mobile Contact Info
Customer Service: 1-888-266-7848
Hours: Monday – Friday: 4:00AM – 8:00PM | Saturday and Sunday: 4:00AM – 7:00PM
- Sales: N/A
- Dealer Support: N/A
- Fraud: N/A
- Insurance: 1-844-534-3099
- Porting Department: N/A
- Tech Support: N/A
Carrier(s) used by Boost Mobile
- (CDMA): NO
- (GSM-A): NO
- (GSM-T): NO
- (PCS): Sprint
- (Other): NO
Boost Mobile Porting Instructions
Your Boost Mobile account number is NOT listed on your online account. Call Boost to get your 9-digit account number. First, call the customer service line and wait for the opening message to go to English. Enter your Boost phone number when prompted. Then, press option “4” when the system says “Technical Issues, press 4.” Next, listen to all 7 or so menu options. At the end of all these menu options, wait 10 seconds, and you will be prompted to chat with a Boost Customer Care Representative by pressing “0” (zero).” Enter your 4-digit Boost PIN number at the prompt. The system should transfer you to a representative after a short wait. Ask the account representative to provide your Boost account number “for your personal record”. Your passcode is your 4-digit PIN with Boost, the same PIN that you use to login.
Notes: To port a customer away from Boost Mobile if the account is past due or suspended you can talk to Boost Mobile customer support and add a $3 daily plan to get the account active, in order to do the port out of Boost Mobile. (Good trick to keep from needing to pay for a full month of service). To use a Boost Mobile Device with another PCS network, the device must be active on a Boost Mobile account for 12 months straight. Your 12 month streak will continue if your account goes into grace period and you pay your bill, however, if your account is ever deactivated, you will have to start the 12 month active cycle again.
Please contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.