Trying to find your Boost Mobile account number? This is a brief overview of Boost Mobile and how to get the information you will need if you wish to port your phone number out to a different company. You can use the Boost Mobile Porting Instructions below to get your account number, password, and PIN.
Boost Mobile does NOT list your Boost account number online. You must call to get your 9-digit Boost account number. First, call the customer service line and wait for the opening message to go to English. Next, enter your phone number when prompted. Then press option “4” when the system says “Technical Issues, press 4.” Listen to all 7 or so menu options. At the end of these menu options wait 10 seconds. The system will prompt you to chat with a Boost Mobile customer care representative; you will press “0” (zero). After that, enter your 4-digit Boost PIN number at the prompt. (Your passcode for the Port Request will be this same 4-digit PIN). Finally, the system should transfer you to a representative after a short wait. Ask the account representative to provide your Boost Mobile account Number “for your personal records.”
Notes: To port away from Boost Mobile when the account is past due or suspended, you can talk to Boost Mobile customer support and add a $3 daily plan. This reactivates the account in order to do the port out of Boost Mobile (a good tactic to avoid paying for a full month of service just to port your number). To use a Boost Mobile Device with another PCS network, the device must be active on a Boost Mobile account for 12 months straight. Your 12-month streak will continue if your account ever goes into grace period and you pay your bill within the grace period. However, if your account is ever deactivated and you lose your phone number, you will have to start the 12-month active cycle again.