This is a brief overview of Virgin Mobile and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Virgin Mobile account number and password.
Virgin Mobile Contact Info
Customer Service: 1-888-322-1122
Hours: Monday – Sunday: 7:00AM – 10:00PM (CST)
- Sales: N/A
- Dealer Support: N/A
- Fraud: N/A
- Insurance: N/A
- Porting Department: 1-844-326-1261
- Tech Support: N/A
Carrier(s) used by Virgin Mobile
- (CDMA): NO
- (GSM-A): NO
- (GSM-T): NO
- (PCS): Sprint
- (Other): NO
Virgin Mobile Porting Instructions
You need to contact Virgin Mobile customer service to get your account number. It will be a 9-digit number. The passcode is usually the customer’s birthday in 6-digit format (2-digit month/2-digit day/2-digit year. Example: 011065 for January 10th 1965) UNLESS you changed it to something else. (Verify before port request).
Please contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.