AT&T GoPhone is now AT&T Prepaid. The name changed on July 12, 2017, and the service never stopped: a GoPhone line is an AT&T Prepaid line on AT&T’s network today.
GoPhone is a retired name, not a dead service
AT&T rebranded GoPhone as AT&T Prepaid in July 2017. Nothing was shut down: the plans, the network and the 4-digit account PIN carried over, and AT&T still answers the same prepaid customer service line.
If you still call it GoPhone
Use the AT&T Prepaid page for the current account number and PIN steps. In short: call AT&T Prepaid at 800-901-9878 for the account number, and give the new carrier your 4-digit account PIN. AT&T says prepaid accounts do not use a Number Transfer PIN.
How the GoPhone name ended
- 1990s–2017: AT&T, and before it Cingular, sold no-contract service under the GoPhone name.
- July 12, 2017: AT&T announced the rename to AT&T Prepaid, with a two-free-months promotion to mark it.
- Since 2017: every GoPhone line has been an AT&T Prepaid line; the old name survives only in search results and old packaging.
The history of AT&T GoPhone
GoPhone was AT&T’s prepaid brand for roughly two decades, sold through AT&T stores and retailers with the same 4-digit account PIN system AT&T Prepaid uses now. The 2017 rename was a marketing change: AT&T wanted its prepaid service to carry the AT&T name directly rather than a sub-brand, the way Verizon and T-Mobile sell prepaid under their own names. Because the service continued, this page exists only to catch the old name; the live instructions belong on the AT&T Prepaid page.
How to find who holds an old number now
- Check an old bill or payment record. It names the company that billed you last.
- Run the number through a carrier lookup tool. It shows the carrier that holds the number today.
- Call that carrier and ask for the account number and transfer PIN.
- Start the port from the new carrier. Never cancel the old line first.
Your right to keep a number
Number portability is federal law, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
How we verified AT&T GoPhone
Best Cellular tracks active carriers and defunct ones. We keep both, because people still search for brands that no longer exist. Every fact on this AT&T GoPhone page comes from at least two independent sources, listed below, and we leave a detail out when no source states it. Where sources disagree, this page says so. If you can document a correction, tell us and we will check it against the sources.
Tracked and active are different counts on this site. AT&T GoPhone counts in our tracked total, not in our active total, so it does not appear in tools built for live carriers.
Questions about AT&T GoPhone
Is AT&T GoPhone still available?
Not under that name. AT&T renamed it AT&T Prepaid in July 2017; the service continues.
Which network does AT&T GoPhone use?
AT&T’s own, then and now. AT&T Prepaid is AT&T’s own brand, not a reseller.
Why did the GoPhone name go away?
AT&T chose to sell prepaid under the AT&T name directly. It was a rename, not a shutdown.
Where do I get the GoPhone account number and PIN?
Call AT&T Prepaid at 800-901-9878 for the account number and use your 4-digit account PIN. The AT&T Prepaid page has the full steps.
Does BestCellular.com list AT&T GoPhone as an active carrier?
No. GoPhone is a retired name, so it counts in our tracked total, not in our active total. AT&T Prepaid is the active record.
Sources and verification
Facts checked October 11, 2026 against at least two independent sources:
- Fierce Network: AT&T rebrands GoPhone as AT&T Prepaid: the 2017 rename.
- Droid Life: AT&T Prepaid replaces GoPhone: the July 12, 2017 date and the launch promotion.
- AT&T: Get a Number Transfer PIN: prepaid accounts do not need one.
Best Cellular. “AT&T GoPhone Is Now AT&T Prepaid: Accurate 2026 Answers,” BestCellular.com. https://bestcellular.com/att-gophone/
Free to reuse with credit. Licence, sources and the full dataset. All defunct carriers are listed on carriers that shut down.
The live page for this service
AT&T Prepaid is the current name for GoPhone service, on the same AT&T network.