Here is how to get your ASTCA account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
ASTCA does not publish where to find your account number for porting. Try Web Self Care at selfcare.astca.net, or call ASTCA customer service at 684-699-3000 and ask for your account number.
Transfer PIN
ASTCA does not publish how to get a transfer PIN. Call ASTCA customer service at 684-699-3000, or dial 611 from your ASTCA mobile. Support is open 24/7.
ASTCA Contact Info
Customer Service: 1-684-633-8095
ASTCA Porting Instructions
We haven’t been able to reach ASTCA for porting instructions, even when trying to place calls to their customer service number. Calling from an American number, the ILD access codes should allow you to call ASTCA for your account number and PIN/ password but the calls simply disconnect when trying to reach their customer service number. The company website does have instructions that an ASTCA customer can reach customer service by dialing 611 from their active phone number. We will update the ASTCA porting instructions when we have new information.
ASTCA is a company in American Samoa that offers Talk: 5¢ per Minute, Text: 3¢ per SMS for local SMS and prepay unlimited data and postpay Pay-As-You-Go unlimited data plans. The ASTCA data plans are limited to no more than 512 kbps bandwidth. Compared to most of the world, these speeds are incredibly slow but in an extremely remote area like American Samoa, it’s impressive that any carrier/ MVNO is able to offer mobile data!

Check coverage before you port
ASTCA runs its own network rather than reselling a national carrier, so coverage is regional. Confirm the service area covers where you live and work before you port a number in.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The ASTCA transfer PIN lookup puts these steps on one screen and texts them to the customer.

Where ASTCA customers usually go next
We have not independently confirmed which network ASTCA uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
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Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about ASTCA
Can I keep my phone number when I leave ASTCA?
Yes. Federal number portability rules let you take a working number to a new carrier. ASTCA cannot refuse the transfer or charge you to release the number.
Should I cancel ASTCA before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the ASTCA line active until the new carrier confirms the port completed.
How long does a port out from ASTCA take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct ASTCA account number and transfer PIN.
Does ASTCA run on its own towers?
Yes. ASTCA operates its own network rather than reselling another carrier’s coverage.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. We read each fact above on ASTCA’s own pages. Checked October 13, 2026.
Carriers change port-out steps without notice. Confirm with ASTCA before you start a transfer, and tell us if anything here has changed.
Best Cellular. “ASTCA Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/astca/
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Other carriers we track
Account numbers, transfer PINs and port-out steps for other carriers in the database.
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