This is a brief overview of Broadpoint and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Broadpoint account number and password.
Broadpoint Contact Info
Customer Service: 1-888-734-6190 Hours: Monday – Friday: 8:00AM – 5:00PM | On Call after hours
Dealer Support: N/A
Porting Department: N/A
Tech Support: N/A
Carrier(s) used by Broadpoint
Broadpoint Porting Instructions
Broadpoint customer service said they, “do not port in MDNs.” If you really need to port your phone number away from Broadpoint, it is an FCC requirement that they honor the port request. FCC.gov says, “Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee. Port out requires active line. Online access to account information can be found on Broadpoint’s website.
Notes: Broadpoint offers local coverage through their own towers and roaming via AT&T. Broadpoint is now owned by Tampnet.