Here is how to get your Broadpoint account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Broadpoint customer service said they, “do not port in MDNs.” If you really need to port your phone number away from Broadpoint, it is an FCC requirement that they honor the port request.
Transfer PIN
Ask Broadpoint for the transfer PIN. There is no default PIN — do not guess one.
*#06# for your IMEI and check it first.Broadpoint Contact Info
Customer Service: 1-888-734-6190
Hours: Monday – Friday: 8:00AM – 5:00PM | On Call after hours
What network does Broadpoint use?
Broadpoint runs on the AT&T network.
Broadpoint Porting Instructions
Broadpoint customer service said they, “do not port in MDNs.” If you really need to port your phone number away from Broadpoint, it is an FCC requirement that they honor the port request. FCC.gov says, “Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee. Port out requires active line. Online access to account information can be found on Broadpoint’s website.
Broadpoint offers local coverage through their own towers and roaming via AT&T. Broadpoint is now owned by Tampnet.
Check coverage before you port
Broadpoint runs on the AT&T network, so the coverage you get at your address is AT&T coverage. Check it on AT&T’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Broadpoint transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Broadpoint customers usually go next
Broadpoint runs on AT&T’s network, so the phone in your hand is already AT&T-compatible. These carriers will take it with no compatibility question.
Cricket WirelessAT&T network, prepaid
H2O WirelessAT&T network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about Broadpoint
Can I keep my phone number when I leave Broadpoint?
Yes. Federal number portability rules let you take a working number to a new carrier. Broadpoint cannot refuse the transfer or charge you to release the number.
Should I cancel Broadpoint before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Broadpoint line active until the new carrier confirms the port completed.
How long does a port out from Broadpoint take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Broadpoint account number and transfer PIN.
Does Broadpoint run on its own towers?
No. Broadpoint is a reseller riding on the AT&T network.
Cite this page
We have not recorded when these port-out details were last confirmed. Call Broadpoint to verify before you rely on them.
Best Cellular. “Broadpoint Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/broadpoint/
Free to reuse with credit. Licence, sources and the full dataset.
Check Broadpoint before you switch
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Other carriers on the AT&T network
These brands use the same towers as Broadpoint. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup