This is a brief overview of Cellular One and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Cellular One account number and transfer PIN.
Cellular One Contact Info
Customer Service: 1-800-730-2351 | 1-928-537-7567
Hours: Monday – Sunday: 6AM – 6PM MST
- Dealer Support: 1-928-537-0690
What network does Cellular One use?
Cellular One runs on the AT&T and T-Mobile networks.
Cellular One Porting Instructions
24 Month contract with a $240 cancelation fee. Everything is handled internally (no dealers!) and all porting is done in-store. The customer service reps don’t know anything about porting and the rep we spoke with said I need to call a dealer to find out more.
We tried calling the dealer numbers provided by Cellular One. The first Cellular One dealer phone number we called said they are no longer a Cellular One dealer and the second one we called was out of service.
Cellular One may now be owned or operated by Consumer Cellular, as the Cellular One website shows ads for Consumer Cellular if they have no Cellular One stores in your area.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Cellular One uses more than one network, so your coverage depends on which one serves your address rather than on the brand on the bill. Check all three: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Cellular One transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Cellular One customers usually go next
Cellular One uses more than one network (AT&T and T-Mobile). Which one your line runs on depends on the SIM you were issued, so check your IMEI with the new carrier before you switch. Dial *#06# to get it.
T-MobileSame network, no compatibility risk
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Check Cellular One before you switch
Two free tools. No sign-up, nothing stored on our side.
Other carriers that use more than one network
These carriers also ride more than one network, so coverage depends on your address rather than the brand.
See which network every US carrier uses · Open the transfer PIN lookup