Here is how to get your EarthLink Business account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
EarthLink Business does not publish where to find an account number for porting, and it sells no mobile lines today. Call EarthLink Business support at 844-356-5249 (9 a.m. to 9 p.m. ET, 7 days) and ask for the account number on your phone service.
Transfer PIN
EarthLink Business does not publish a transfer PIN process. Call support at 844-356-5249, 9 a.m. to 9 p.m. ET, and ask for a port-out PIN or account passcode for the number you want to move.
*#06# for your IMEI.EarthLink Business Contact Info
Customer Service: 1-877-716-7506
Hours: 24/7 Customer Service
- Sales: 1-877-355-1501
EarthLink Business Porting Instructions
Earthlink Business customer service rep was unwilling to provide porting instructions or comment on any service that the company does (or does not) offer.
EarthLink, a division of Windstream, does not appear to offer wireless service. EarthLink Business would not provide further detail.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.

Check coverage before you port
We have not confirmed which national network EarthLink Business uses, and we do not guess. Ask them before you port, then check that network’s map: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The EarthLink Business transfer PIN lookup puts these steps on one screen and texts them to the customer.

Where EarthLink Business customers usually go next
We have not independently confirmed which network EarthLink Business uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
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Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about EarthLink Business
Can I keep my phone number when I leave EarthLink Business?
Yes. Federal number portability rules let you take a working number to a new carrier. EarthLink Business cannot refuse the transfer or charge you to release the number.
Should I cancel EarthLink Business before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the EarthLink Business line active until the new carrier confirms the port completed.
How long does a port out from EarthLink Business take?
Wireline and VoIP transfers run longer than wireless. Plan on a few business days once EarthLink Business has validated the account number and PIN.
Does EarthLink Business run on its own towers?
Not confirmed. EarthLink Business has not published which host network carries its traffic.
Cite this page
Sources
BestCellular.com is an independent reference, not a carrier. We read each fact above on EarthLink Business’s own pages. Checked October 13, 2026.
- EarthLink Business: Business Internet
- EarthLink Business: Phone System for Small Business
- EarthLink Business: Contact
Carriers change port-out steps without notice. Confirm with EarthLink Business before you start a transfer, and tell us if anything here has changed.
Port-out details last confirmed with EarthLink Business on 29 September 2026.
Best Cellular. “EarthLink Business Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/earthlink-business/
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