Net10 account # is NOT the Phone Number. It is the MEID or IMEI serial number of the phone (this can be found on the back of the phone itself – under the battery, so remove the battery!) Or, if your are using a BYOP SIM Card, it will be the last 15-digits of your Net10 SIM Card ICCID number. This makes porting away from Net10 difficult for customers who have lost their phone or had it stolen before trying to port out. NET10 doesn’t use passcodes, use 0000 if the operator you are porting to requires a passcode.