This is a brief overview of GreatCall® and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Great Call account number and password.
GreatCall Contact Info
Customer Service: 1-866-359-5606
Hours: Monday – Friday: 3:00AM – 7:00 PM (PDT) | Saturday: CLOSED | Sunday: CLOSED
- Sales: 1-866-819-3174
- Dealer Support: N/A
- Fraud: N/A
- Insurance: 1-800-733-6632
- Porting Department: N/A
- Tech Support: Option #3
Carrier(s) used by GreatCall
- (CDMA): Verizon
- (GSM-A): NO
- (GSM-T): NO
- (PCS): NO
- (Other): NO
GreatCall Porting Instructions
To get your Great Call account number, PIN, and password, you must call customer service. GreatCall will send out an SMS to verify your password or PIN. The numbers can be changed if you don’t remember the initial information you set up when activating service.
Notes: Jitterbug phones activated with GreatCall can never be unlocked to use another carrier. We asked the GreatCall customer service representative about unlocking a Jitterbug phone for use on another network. He informed us it is not possible. If you are looking for a way to unlock a Jitterbug phone, there is no way to do so. Great Call provides cellular service geared toward senior citizens, including mobile medical alert devices. If you’re looking for the best cell phone plans for seniors please check out the comparison between Best Cellular service and GreatCall.
Please contact Best Cellular customer service if you need help or can’t find what you’re looking for in our list of United States mobile virtual network operators and wireless communications service providers.