This is a brief overview of Aeris Communications and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Aeris Communications account number and transfer PIN.
Aeris Communications Contact Info
Customer Service: 1-888-462-3747 | 1-866-992-3747
Hours: Monday – Friday: 8:00AM – 5:00PM | Saturday: CLOSED | Sunday: CLOSED
- Sales: 1-408-557-1993
What network does Aeris Communications use?
Aeris Communications runs on the AT&T and Verizon networks.
Aeris Communications Porting Instructions
We’ve reached out to their customer service number but it does not appear that there is a possibility to port a number away from Aeris Communications.
Aeris Communications is an iOT/M2M MVNO but it does not seem that there’s an option to port a phone number away from Aeris Communications. Typically iOT/M2M developers don’t care what the phone number is as long as they have an active data plan but if you’re interested in porting a number (or many numbers) away, we do offer a bulk porting solution.
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Check coverage before you port
Aeris Communications uses more than one network, so your coverage depends on which one serves your address rather than on the brand on the bill. Check all three: Verizon, T-Mobile, AT&T.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Aeris Communications transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Aeris Communications customers usually go next
Aeris Communications uses more than one network (AT&T and Verizon). Which one your line runs on depends on the SIM you were issued, so check your IMEI with the new carrier before you switch. Dial *#06# to get it.
VerizonSame network, no compatibility risk
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Check Aeris Communications before you switch
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Other carriers that use more than one network
These carriers also ride more than one network, so coverage depends on your address rather than the brand.
See which network every US carrier uses · Open the transfer PIN lookup