Here is how to get your AF Mobile account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
Call AF Mobile customer service at 1-888-481-5932 and press option #5 for the porting department. The porting department is the only place that will read you the account number.
Transfer PIN
AF Mobile does not use a PIN. If the carrier you are moving to insists on one, enter 0000.
AF Mobile Contact Info
Customer Service: 1-888-481-5932
Hours: Monday – Friday: 8:00AM – 7:00PM
- Sales: 1-888-851-5917
- Porting Department: Option #5
What network does AF Mobile use?
AF Mobile runs on the Verizon network.
AF Mobile Porting Instructions
Call customer service and press option #5 to reach the porting department. Your AF Mobile account number is available by calling the porting department – AF Mobile does not use a PIN number but if the receiving carrier needs a PIN you can use: 0000
Check coverage before you port
AF Mobile runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The AF Mobile transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where AF Mobile customers usually go next
AF Mobile runs on Verizon’s network, so the phone in your hand is already Verizon-compatible. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
Total WirelessVerizon network, prepaid
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Questions about AF Mobile
Can I keep my phone number when I leave AF Mobile?
Yes. Federal number portability rules let you take a working number to a new carrier. AF Mobile cannot refuse the transfer or charge you to release the number.
Should I cancel AF Mobile before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the AF Mobile line active until the new carrier confirms the port completed.
How long does a port out from AF Mobile take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct AF Mobile account number and transfer PIN.
Does AF Mobile run on its own towers?
No. AF Mobile is a reseller riding on the Verizon network.
Cite this page
We have not recorded when these port-out details were last confirmed. Call AF Mobile to verify before you rely on them.
Best Cellular. “AF Mobile Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/af-mobile/
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Check AF Mobile before you switch
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Other carriers on the Verizon network
These brands use the same towers as AF Mobile. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
- Affinity Cellular
- Affinity4 Wireless
- Albany Mutual Telephone
- Appalachian Wireless
- BCT Wireless – Beaver Creek Cooperative Telephone Company
- Blue Jay Wireless
See which network every US carrier uses · Open the transfer PIN lookup