This is a brief overview of Ting and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Ting account number and transfer PIN.
Ting Contact Info
Customer Service: 1-855-846-4389
What network does Ting use?
Ting runs on the T-Mobile network.
Ting Porting Instructions
To get your account number and PIN, log into your Ting account online. Click Account Settings, scroll to the bottom of the page and click Port Out Information to view your account number and PIN (passcode).
If you’re looking for Ting alternatives or if you want to see Ting reviews, be sure to check out this page where we review Ting plans in depth.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Ting runs on the T-Mobile network, so the coverage you get at your address is T-Mobile coverage. Check it on T-Mobile’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Ting transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Ting customers usually go next
Ting runs on T-Mobile’s network, so the phone in your hand is already T-Mobile-compatible. These carriers will take it with no compatibility question.
Mint MobileT-Mobile network, prepaid
Metro by T-MobileT-Mobile network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Check Ting before you switch
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Other carriers on the T-Mobile network
These brands use the same towers as Ting. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
See which network every US carrier uses · Open the transfer PIN lookup