This is a brief overview of Appalachian Wireless and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Appalachian Wireless account number and transfer PIN.
Appalachian Wireless Contact Info
Customer Service: 1-800-438-2355
Hours: Monday – Friday: 7AM – 7PM | Saturday: 8AM – 2PM | Sunday: CLOSED (EST)
What network does Appalachian Wireless use?
Appalachian Wireless runs on the Verizon network.
Appalachian Wireless Porting Instructions
When we contacted Appalachian Wireless, they would NOT provide information about how a customer could get their Appalachian Wireless account number or password but it is a requirement by the FCC (Federal Communications Commission) that a company cannot refuse to port your number because you have not paid for porting. If you call Appalachian Wireless customer service as a customer, they are required to give you the account number and transfer PIN in order to port your number away.
Cannot find your carrier? Browse the full list of US carriers and MVNOs.

Check coverage before you port
Appalachian Wireless runs on the Verizon network, so the coverage you get at your address is Verizon coverage. Check it on Verizon’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Appalachian Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Appalachian Wireless is operated by East Kentucky Network, LLC
Appalachian Wireless is operated by East Kentucky Network, LLC, which has filed with the FCC under the same registration since 1997 — 29 years. Only 42 of the 360 carriers and MVNOs currently filing in this category hold a registration that old. The support line on file with the FCC, 1-800-438-2355, matches the number published above. Checked September 22, 2026 against the FCC Form 499 filer database.
Where Appalachian Wireless customers usually go next
Appalachian Wireless runs on Verizon’s network, so the phone in your hand is already Verizon-compatible. These carriers will take it with no compatibility question.
VisibleVerizon network, prepaid
Total WirelessVerizon network, prepaid
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Check Appalachian Wireless before you switch
Two free tools. No sign-up, nothing stored on our side.
Other carriers on the Verizon network
These brands use the same towers as Appalachian Wireless. Coverage is the same. Price, data priority when the network is busy, and customer service are not.
- BCT Wireless – Beaver Creek Cooperative Telephone Company
- Blue Jay Wireless
- Bluegrass Cellular
- Bravado Wireless
- Breakaway Wireless
- Carolina West Wireless
See which network every US carrier uses · Open the transfer PIN lookup