Here is how to get your Blue Wireless account number and transfer PIN, and what to do with them when you move your number to another carrier.
Account Number
According to Customer Service, the option to port is based on which plan you have. We couldn’t find any other numbers to call, but Customer Service referred us to call a local store. The number given for a Scranton location had no answer as it was disconnected.
Transfer PIN
Ask Blue Wireless for the transfer PIN. There is no default PIN — do not guess one.
Blue Wireless Contact Info
Customer Service: 1-716-605-9500
Hours: Monday – Friday: 9:30AM – 8:00PM | Saturday: 9:30AM – 4:00PM | Sunday: CLOSED (EST)
Blue Wireless Porting Instructions
According to Customer Service, the option to port is based on which plan you have. We couldn’t find any other numbers to call, but Customer Service referred us to call a local store. The number given for a Scranton location had no answer as it was disconnected. We will update this page once we can verify further information. Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Blue Wireless runs its own network rather than reselling a national carrier, so coverage is regional. Confirm the service area covers where you live and work before you port a number in.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Blue Wireless transfer PIN lookup puts these steps on one screen and texts them to the customer.
Blue Wireless and Blue Jay Wireless file under one FCC registration
Blue Wireless is operated by AST Telecom LLC of American Samoa, which has filed with the FCC under the same registration since 2016 — 10 years. The same registration also covers Blue Jay Wireless. The customer-inquiries line on file with the FCC is 1-684-699-2759. It is a separate contact from the support number above, and worth trying if that line goes nowhere. Checked September 22, 2026 against the FCC Form 499 filer database.
Where Blue Wireless customers usually go next
We have not independently confirmed which network Blue Wireless uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
Compare every carrierEvery US carrier and MVNO, by network
Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about Blue Wireless
Can I keep my phone number when I leave Blue Wireless?
Yes. Federal number portability rules let you take a working number to a new carrier. Blue Wireless cannot refuse the transfer or charge you to release the number.
Should I cancel Blue Wireless before I port my number out?
No. Cancel first and the number is released, which ends your right to move it. Keep the Blue Wireless line active until the new carrier confirms the port completed.
How long does a port out from Blue Wireless take?
A simple wireless transfer usually completes within one business day once the new carrier submits the correct Blue Wireless account number and transfer PIN.
Does Blue Wireless run on its own towers?
Yes. Blue Wireless operates its own network rather than reselling another carrier’s coverage.
Cite this page
We have not recorded when these port-out details were last confirmed. Call Blue Wireless to verify before you rely on them.
Best Cellular. “Blue Wireless Account Number & PIN: Accurate 2026,” BestCellular.com. https://bestcellular.com/blue-wireless/
Free to reuse with credit. Licence, sources and the full dataset.
Check Blue Wireless before you switch
Two free tools. No sign-up, nothing stored on our side.
Other carriers we track
Account numbers, transfer PINs and port-out steps for other carriers in the database.
See which network every US carrier uses · Open the transfer PIN lookup