Chat Mobility is part of Verizon. It no longer sells service under its own name. Here is where Chat Mobility numbers went and who holds the account number and transfer PIN now.
Account Number
Chat Mobility moved its wireless customers to Verizon. There is no Chat Mobility account number to port out of — ask Verizon for the account number on the line.
Transfer PIN
Request the transfer PIN from Verizon. Chat Mobility no longer issues them.
This is a brief overview of Chat Mobility and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Chat Mobility account number and transfer PIN.
Chat Mobility Contact Info
Chat Mobility ceased operations at the end of 2024. For an account that moved to Verizon, contact Verizon.
- Insurance: Chat Mobility ceased operations at the end of 2024 and no longer administers device insurance.
Chat Mobility Porting Instructions
We have been unable to find any information about how to get your account number and transfer PIN from Chat Mobility, but it may be easier to call Chat Mobility customer service (as a customer) to get your information to port away.
All Chat Mobility stores are closed on Saturday after 1PM (CDT).
Cannot find your carrier? Browse the full list of US carriers and MVNOs.
Check coverage before you port
Chat Mobility runs its own network rather than reselling a national carrier, so coverage is regional. Confirm the service area covers where you live and work before you port a number in.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Working a counter? The Chat Mobility transfer PIN lookup puts these steps on one screen and texts them to the customer.
Where Chat Mobility customers usually go next
We have not independently confirmed which network Chat Mobility uses, so check your IMEI against the new carrier’s compatible device list before you switch. Dial *#06# to get it.
T-MobileCheck your IMEI first
VerizonCheck your IMEI first
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Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Questions about Chat Mobility
Is Chat Mobility still in service?
No. Chat Mobility no longer operates as a carrier — it was acquired.
Where did Chat Mobility customers go?
Accounts moved to Verizon Postpaid. If your line still works, it is a Verizon Postpaid account now, and that is who you request an account number and transfer PIN from.
Can I still get an account number and transfer PIN from Chat Mobility?
No. There is no Chat Mobility support line to call. If the number still works, it belongs to whichever carrier took the account over, and you request the transfer details from them.
What happened to Chat Mobility phone numbers?
A number that was still active when the account transferred stayed with the new carrier. A number on a cancelled account was released back into the pool and cannot be recovered.
Cite this page
Port-out details last confirmed with Chat Mobility on 30 September 2026.
Best Cellular. “Chat Mobility Joined Verizon: Accurate 2026,” BestCellular.com. https://bestcellular.com/chat-mobility/
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Check Chat Mobility before you switch
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Other carriers we track
Account numbers, transfer PINs and port-out steps for other carriers in the database.
- Chit Chat Mobile
- Clear Talk
- Colorado Valley Communications
- Comcast
- Consolidated Telephone Co
- CTC Wireless
See which network every US carrier uses · Open the transfer PIN lookup