This is a brief overview of Broadpoint and how to get the information you will need if you wish to port your phone number out to a different company. You can use the information below to get your Broadpoint account number and transfer PIN.
Broadpoint Contact Info
Customer Service: 1-888-734-6190
Hours: Monday – Friday: 8:00AM – 5:00PM | On Call after hours
What network does Broadpoint use?
Broadpoint runs on the AT&T network.
Broadpoint Porting Instructions
Broadpoint customer service said they, “do not port in MDNs.” If you really need to port your phone number away from Broadpoint, it is an FCC requirement that they honor the port request. FCC.gov says, “Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee. Port out requires active line. Online access to account information can be found on Broadpoint’s website.
Broadpoint offers local coverage through their own towers and roaming via AT&T. Broadpoint is now owned by Tampnet.
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Check coverage before you port
Broadpoint runs on the AT&T network, so the coverage you get at your address is AT&T coverage. Check it on AT&T’s own coverage map before you start the transfer.
Your right to keep the number is federal, not a carrier policy. The rule is the FCC’s: Portability: Keeping Your Phone Number When Changing Service Providers.
Where Broadpoint customers usually go next
Broadpoint runs on AT&T’s network, so the phone in your hand is already AT&T-compatible. These carriers will take it with no compatibility question.
Cricket WirelessAT&T network, prepaid
H2O WirelessAT&T network, prepaid
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Some links above are affiliate links. We may earn a commission if you switch through them, at no cost to you. We recommend by network compatibility first, not by what pays most.
Other carriers on the AT&T network
These brands use the same towers as Broadpoint. Coverage is the same. Price, data priority when the network is busy, and customer service are not.